Network Administration And Management Engineer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Career Overview

Experienced, detail-oriented and dedicated Wide Area Administrator with a wide and varied background in Cisco routers, gateways and switches. Also experienced in Solarwinds network management solutions as well as in various UPS and RPS power solutions, security/firewalls and project and end-user Microsoft Windows XP and Windows 7 support. Strengths in technical writing, documentation and procedure analysis.

  • Cisco router and switch selection, configuration and administration.
  • CISCO Certified Network Professional (CCNP), Certified Network Associate (CCNA) and Cisco Certified Design Associate (CCDA.)
  • Strong communications skills, including very strong and versatile technical writing and documentation skills
  • Voice over IP (VoIP) and CoS/QoS (Class of Service and Quality of Service configuration and administration skills
  • Project management skills ranging from plan creation and modification to setup and field work in existing and Greenfield implementations
  • Best, Powerware, APC, Eaton and Chloride UPS experience in selection, installation, configuration and management.
  • Cisco IOS knowledge up to and including latests version. Much work with various trains and feature sets within the above versions
  • Cisco CatOS knowledge, primarily with 4500 and 6500 L3 switch platforms.
  • Familiarity with the creation of QoS maps, access lists and implementation of Best Practices with many Cisco routers, gateways and switches
  • WLAN experience with Cisco Wireless Controllers and Access Points
  • Solarwinds Network Performance Monitor, Network Configuration Manager, Network Traffic Analyzer (NetFlow) and IP Address Manager
  • Microsoft Windows 2003, 2008 NOS skills, Windows XP and Windows 7 Microsoft SQL 2005 and 2008
  • Best/Powerware/Eaton UPS management software
  • Chloride/Emerson UPS management software
Technical Skills
Cisco IOS Professional Level 14 September 2014
Network Design Professional Level 14 September 2014
Best/Powerware/Eaton UPS Professional Level 14 September 2014
Solarwinds Network Performance Monitor Professional Level 7 September 2014
Solarwinds Network Configuration Manager Professional Level 6 January 2014
Wireless LAN Advanced Level 4 September 2014
Solarwinds Network Traffic Analyzer (NetFlow) Professional Level 3 1/2 Janaury 2014

Enterprise Network Improvements (October 2014 - continuing)

  • Assist small staff site with modernization of infrastructure and monitoring of same. Review and improve design of network and troubleshoot and eliminate chronic issues based on prior issues.

Enterprise Network Improvements (January 2014)

  • Review, implement and monitor nation-wide (California, Chicago and Pennsylvania) network upgrade including traffic and application analysis (Netflow and Application study and configuration using Solarwinds, VMWare and Cisco products.)

Hot/Redundant Site (March 2012)

  • Coordinated WAN and LAN design and primary infrastructure product selection for the creation of a remote hot/redundant site that would replicated central site core services should central site not be available. Finished this ahead of time in a tight deadline scenario before the NATO Summit in April of 2012.

Central Site Move (August, 2006)

  • Primary WAN and LAN design and product selection for the move of the central site of a 1000-node, 24-site Wide Area Network comprised of local/state and national locations.
  • Testing, implementing and managing the move or installation and re-integration of all core infrastructure equipment including all routers, switches and UPS units.
  • Total of 18 months of preparation, configuration, testing, documentation and administration before, during and after the move.
  • Coordinated with all network engineers and technicians to insure that all services were operational on the opening day of the new facility.

Work Experience
Network Administration and Management Engineer, 2013 to 09/2014
Computer Services, Inc.Austin, TX,

Review, recommend and assist with installation of major network infrastructure improvements in national enterprise (California, Chicago and Pennsylvania.) Installed Solarwinds Network Performance Monitor with traffic analysis, application & virtualization management, configuration management and other modules additionally installed. Tuned modules, customized the specific platforms used and trained staff. Support other smaller customer sites on similar analyze-recommend-implement site-wide upgrades and troubleshoot issues.

Senior Network Engineer, 10/2006 to 2013
Republic FinancialShreveport, LA,

Senior Network Administrator - Managed central site move while creating site infrastructure documentation and procedures. Moved to Solarwinds products for Network Performance and Configuration Management. Replaced original network site equipment with best-in-class routers switches and gateways. Assisted with wireless and VoIP installations. Designed and built a remote redundant hot-site infrastructure using cost-efficient design comprising layer 3 and layer 2 equipment. Equipment connected via bundled low-cost VPN links to production central site replicating all user programs and data in real-time protecting enterprise from potentially crippling central site disasters.

Senior Network Administrator, 05/2000 to 10/2006
Jewish United FundCity, STATE,

Senior Network Administrator - Specified products, designed network, installed, maintained multiple site local, state and national wide area network with over 20 sites, scores of test and production router, switches, gateways and hubs. Also selected, installed, configured and managed dozens of UPS units and a Network Management System.

Senior PC Support Specialist, 07/1995 to 04/2000
Jewish United FundCity, STATE,

Transitioned from end-user support to project-driven duties, tier 2 support. Began study for Cisco certification. Senior PC Support Specialist - Supported Netware and Windows. Installed first network infrastructure and then transitioned network from Token Ring to Ethernet adding Cisco switches. Moved over to an all-Cisco network in 1999 by installing a dual core and then using smaller switches at the edge. Installed branch routers at remote sites. Assumed duties as lead UPS and Network Management engineer.

Junior PC Support Specialist, 07/1989 to 08/1995
Jewish United FundCity, STATE,

Junior PC Support Specialist - Joined JUF on August 14, 1989 in role of Junior PC Support Specialist. Primary tasks involved end-user support DOS 3.X/4.0 as well as assisting Network Specialist with PC-MOS (time-slicing serial line terminal-based network) and later with Netware 286. Also assisted with WordPerfect and Lotus for DOS and other niche application support. Installed and replaced/repaired computers and components including (but not limited to) motherboards, memory, hard drives, video cards and other system components.

Education and Training
Bachelor of Arts: Communication Arts, Expected in
Monmouth College - Monmouth, IL

Graduated from Monmouth College in Monmouth, Illinois in June of 1977. Majored in Speech Communication Arts with a minor in Psychology. Member of various campus organizations such as honor society and varsity soccer team. Also participated in campus theater and college debate team (extemporaneous speaking.)

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Resume Strength

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School Attended
  • Monmouth College
Job Titles Held:
  • Network Administration and Management Engineer
  • Senior Network Engineer
  • Senior Network Administrator
  • Senior PC Support Specialist
  • Junior PC Support Specialist
  • Bachelor of Arts

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