Attentive Desktop Support Technician with 2 years correcting and preventing system malfunctions to mitigate downtime. Versed in both on-site and remote support provisioning. Excels at rapidly and reliably identifying hardware or software weaknesses for remediation through quick and cost-effective means. Strengths is including developing and implementing profitable strategies; target goal achievement; relationship building; contract negotiations; administrative accuracy; ability to adapt and change easily; strong communication skills; strong team building and mentoring skills; solid inventory skills; self-motivated; forward-thinking individual dedicated to bringing enthusiasm and excellence to any business environment while consistently delivering detailed results.
Training & Development (3 years) EEO (10+ years) Team Building (10+ years) Inventory Control (10+ years) Customer Service (10+ years) Microsoft Excel (10+ years) Microsoft Outlook (8 years) Microsoft Word (10+ years) Microsoft Access (10+ years) Lean Six Sigma Yellow Belt (3 years) Project Management Statistics (10 + years) Computer Networking Operating Systems ( 2 years) Technical Support Linux (2 years) Help Desk Desktop Support (2 years)
The American Legion
Veterans of Foreign Wars
Phi Theta Kappa
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