Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Consistently commended by superiors for resolving customer situations quickly and courteously.
Skills
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Fast Learner
Great work ethic
Flexible
Customer service-oriented
Works well under pressure
Appointment setting
HIPAA compliance
Employee training and development
Microsoft Word knowledge
Microsoft Excel knowledge
Spreadsheet management
Strong client relations
Proficient in cash management
Training development aptitude
Local/state health laws knowledge
Cash flow management
Credit card processing
Work History
Naloxone Trainer, 10/2015 - Current Hilton Grand Vacations – Brian Head, , Responsible for filing all inventory connected to Naloxone distribution. Labeling of kits as well as data entry into Microsoft Excel spreadsheet to keep track of clients. I also do Naloxone trainings and distributing kits after said training. Answering and redirecting of calls. Taking orders over the phone for Naloxone refills.
Server, 2014 - Current Hiko-a-mon – City, ,
Planned and coordinated private parties for customers and business meetings. Providing excellent customer service through guest interaction to ensure repeat business. Handling of guest complaints. Responsible for cash handling and credit card transactions. Training of new staff members.
Server/ Trainer, 05/2008 - 2013 Lynns Paradise Cafe – City, , Training new employees. Guest interactions to ensure pleasurable dining experiences and repeat business. Cash Handling, credit card transactions, taking inventory in gift shop to order new items. Answering and redirecting calls to other business lines throughout the building.
Education
Associate of Science: Social Work, Expected in Current - Jefferson Community College - E Broadway, GPA:
Associate of Science: Cardiovascular Technology/ Phlebotomy Tech., Expected in 2007 - Bellarmine University - Newburg Rd., GPA:
High School Diploma: , Expected in 2002 - Highview Baptist School - Fegenbush Lane, GPA:
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