nada operations training manager resume example with 20+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
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World Class Automotive Professional with 20 plus years as dealer/owner of a multi franchise/rooftop group. Sold the stores and was asked by NADA to serve as an lead instructor in the NADA Dealer Academy. I quickly took a leadership role promotions later, I was names Operations & Training manager for both the Academy and NADA 20 Group. Created and delivered numerous training workshops and seminars recognized and awarded speaker and instructor presenter of numerous variable and fixed operation seminars and training programs for factory reps and territory managers from Chevrolet, Nissan, Chrysler, Toyota, Subaru etc. I'm in search of an organization that will allow me to utilize my unique and vast skill set.
National Automobile Dealers Association – City, STATE
- Responsible for the ongoing education of NADA 20 Group moderators, and Academy instructors
- Maintained and shared an inventory of best practices real world examples and evaluation tools to assist meetings and delivery
- Coordinate and conduct regularly scheduled education sessions with 20 Group team members including new consultant orientation and training •Perform when necessary all consultant’s responsibilities for assigned 20 Groups IDCs as well as OEM and instructor led training.
- Supervise evaluate and develop direct reports
- Acted as liaison for 20 Group product suppliers, such as CDK Performance Inc., Driving Sales, JD Power and others.
- Product lead and responsible for development of NADA's next -gen composite & Internet composite www.nadaanalytics.com.
- Improved operations by training members and new 20 Group consultants on the most efficient and effective way to use our financial composite
- Improved customer satisfaction by finding creative solutions to problems They may have been having with a group or with a certain consultant
- Created agendas and communication materials for team meetings
National Automobile Dealers Association – City, STATE
- Conduct training for members and dealer-partners by applying in-depth subject-matter-expertise dealership financial and departmental operations.
- Engage, interact, and communicate across all Dealership Operations departments and respective leadership.
- Develop and deliver instructor-led training sessions for OEM, Allied and Dealer Group, including classroom, webinar, and workshop sessions.
- Use instructional design methodologies to ensure adult learning and practical application.
- Apply professional subject-matter-expertise and NADA-approved instructional design.
- Delivered detailed lesson plans, exercises, pre/post work and tests, and related instructional aides to ensure knowledge and practical application of curriculum
- Actively engage in self-development and in-dealership consultations to ensure subject-matter-expertise is kept up-to-date and relevant.
- Continuously update and maintain inventory of best practices, real-world examples, and evaluation tools to assist in training design.
- Identify and recommend use of technology, software, outside speakers, and other industry tools or resources to augment NADA program materials.
- Conducted immediate client follow-up and solicit feedback on programs to ensure continuous improvement to meet changing market conditions and competitive offerings.
- Identify necessary updates to materials, delivery methods, and evaluation tools to support program goals.
- Contribute content, knowledge, and guidance in development of interactive online courses.
- Serve on project teams, as requested, for several developments of new products and services.
- Instructed students in complex financial concepts by using real world terms and repetitive exercises.
- Participated in educational workshops to learn new techniques to bolster student participation in class.
Royston Auto Group – City, STATE
- Responsible for the the operations of a 5 franchise 4 rooftop dealer group and our 120+ employees.
Carson Newman College- Jefferson City TN. •Imperial College - London
National Automobile Dealer Academy -
Financial Management- Understand and analyze every manufacturer Statement Digital Operations- Was product lead for NADA'd next gen internet/financial composite. | Well versed on all areas of SEO-SEM and digital retailing Public Speaking - National recognized speakerand ad iner speak for groups of 300-400 |
- ATD (Association Talent Development) Recognized and Certified as - ATD Master Trainer.
- Automotive News 40 under 40 award winner 2006
- Automotive News- Rising Star nominee 2017, 2018
- Rotary Club Member - 20 Years
- Daily Bread Food Ministry - Board Member
- NADA 20 Group Member 2002-2015 CDO5
- NADA Dealer Academy- Graduate DCA 109.
- Youth Soccer Coach
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Resume Overview
School Attended
- Carson Newman College- Jefferson City TN. •Imperial College
- National Automobile Dealer Academy
Job Titles Held:
- NADA Operations & Training Manager
- Academy Instructor / Subject Matter Expert
- Dealer/Owner
Degrees
- B.S
- Graduate DCA-109 •NADA 20 Group Member for over 10 years. CD04- CD05 •ASE Master Trainer Certified
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