Self-directed Operations Manager with exceptional program management and leadership experience. Results-oriented high achiever with a focused dedication to project compliance. Versed in land use, environmental and water quality issues. Desires a challenging role as a Government Relations Specialist.
Site design and layout
Public relations and outreach
Developed new stormwater management program
Initiated new Public Utilities public outreach drain art program
Implemented NFIP Community Rating System program participation resulting in 10% reduction of flood insurance rates.
Created new departmental policies and procedures
Improved program standing for four key regulatory programs.
Monitored critical development for large prominent businesses and public improvements projects.
01/2011 - Current
City of Richmond Department of Public Utilities － Richmond, VirginiaMS4 Operations Manager
Acted on behalf of Deputy Director for the division at various departmental and public meetings.
Served as a technical adviser with various other local governments to develop new policies and regulatory guidelines for permits and program development.
Developed and implemented polices and procedures for new regulatory programs.
standing for four key regulatory programs.
Modified and revised local environmental codes to comply with state statute
Conducted interdepartmental Chesapeake Bay Act training for field staff.
Manages the outreach & education, post construction and construction inspection staff for the Municipal Separate Stormwater (MS4) permit program.
Monitored & inspected critical development for large prominent businesses and public
01/2006 - 01/2011
City of Richmond Department of Public Utilities － Richmond, VirginiaProject Management Analyst/Engineer I
Reviewed various community development projects for commercial and residential Plans of Development, for compliance with drainage, Stormwater Management, Erosion & Sediment Control, floodplain, and Chesapeake Bay codes and regulations
Organized construction meetings and inspections with engineers and contractors for analysis of site development, drainage solutions, and applicable erosion control methods.
Conducted stream determinations in conjunction with the VA DCR for potential perennial streams and wetland protection areas for proposed development projects
Prepared site investigation reports on various projects with complex environmental issues.
Provided daily technical assistance to property owners, attorneys, contractors, and engineers regarding state and local stormwater and Chesapeake Bay regulations.
01/2003 - 01/2006
County of Goochland Department of Public Utilities － Goochland, VirginiaAssistant Engineer
Supervised staff, determined work assignments, assigned training, and conducted annual personnel reviews.
Selected to oversee the creation of a Major Thoroughfare Plan to serve as a tool for the Board of Supervisors to determine the neediest road projects requiring funding for the CIP.
Prepared reports and presentations, attended public hearings, and planning commission meetings.
01/2002 - 01/2003
City of Richmond Department of Public Utilities － Richmond, VirginiaBuilding Plan Reviewer
Reviewed residential plans for International Residential building code compliance.
Developed standard drawings for deck design to streamline review process.
Maintained daily review logs and the building permit database for building, drainage, and land disturbing permits.
Assisted inspectors with building inspection and code enforcement.
01/2001 - 01/2002
City of Richmond Bureau of Permits and Inspections － Richmond, VirginiaBuilding Inspector
Inspected residential and commercial building projects.
Reviewed residential and commercial building plans for building code compliance.
Strayer UniversityGlen Allen, VirginiaMaster: Business Administration Business ManagementBusiness Administration Business Management
Architecture, Temple University － Philadelphia Rome, PA, ItalyBachelor of Science: ArchitectureArchitecture
VCU Grace E Harris Leadership Institute Higher Ground Woman's Leadership Development Program Graduate - 2013
UVA Virginia Natural Resources Leadership Institute Graduate - 2016
ASCFPM Certified Floodplain Manager (CFM) - 2013
Virginia Department of Environmental Quality - Combined Administrator Certification
NC State Intermittent and Perennial Stream Determination Certification
University of Wisconson-Madison - Building Plan Review
Land use regulations, local zoning codes, federal, state and code regulations, task management, customer service, database management, quarterly and annual reporting and documentation, technical writing.