Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Repair Technician committed to providing excellent service to clients.Highly specialized in Unmanned Aircraft and Ground Support Equipment troubleshooting and repair.

    Gray Eagle Certified
  • Secret Security Clearance
  • Mechanically-inclined
  • Dexterous with hand tools
  • Strong verbal communicator
  • Quality Control
  • Staff training and development
  • Preventative maintenance
  • Fast learner
  • Customer service
  • Department Of Defense
  • HAZMAT knowledge
  • Microsoft Office proficiency
  • Effective team leader
  • Extremely organized
  • Equipment Maintenance
  • Effective Multitasking
  • Strong attention to detail
  • Proudly rated by management as a leading performer.
  • Performed emergency troubleshooting on a Unmanned Aircraft to minimize equipment downtime.
  • Awarded the Army Achievement Medal in 2012.
  • Received Global War on Terrorism Service Medal.
  • Personally responsible for over $1 million of command equipment with no deficiencies, losses or damages.
  • Maintained 100% accountability of a large section of equipment worth over $300 million during multiple deployments.
  • Promoted to Technical Inspector after 24 months of employment.
  • Managed a highly efficient team of 20.
  • Assisted in training 10 new service technicians.
  • Hand selected participant of the first Grey Eagle Logistics demonstration (LOG DEMO).
10/2013 to 01/2016
MQ-1C Unmanned Aircraft Systems Technician US Army F/227 City, STATE,
  • Inspects and performs maintenance functions, in Unmanned Aerial Systems aviation field maintenance units.
  • Repairs the aircraft electrical, avionics, radio frequency, propulsion, fuel, removes and replaces optical payload, and weapons systems to include the electrical, electronic, and mechanical systems associated with those systems; the Ground Control Station electrical, Networking and electronic systems; the Ground Data Terminal electrical, electronic, and radio frequency systems; takeoff and landing systems; and associated ground support equipment.
  • Assembled components with hand and power tools.
  • Improved knowledge and productivity through continuous education and learning from senior Technicians.
  • Reassembled equipment after completed repairs.
  • Used hand tools to replace defective equipment parts.
  • Maintained up-to-date and accurate repair logs.
05/2012 to 05/2013
RQ-7B Shadow Section Leader US Army B Co 3BSTB City, STATE,
  • Trained 10 soldiers on ground crew member duties during Camp Shelby training and Certified 3 additional soldiers as Crew Chief qualified.
  • Responsible for managing parts on bench stock, and all aviation grade tools, and diagnostic equipment.
  • Supervised a team of 20 employees.
  • Coordinated the Calibration of $90 thousand worth of Test Measurement and Diagnostic Equipment over a period of 3 years.
  • Read manufacturer manuals, diagrams and specifications prior to repairing equipment.
  • Consistently adhere to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Perform leak checks on vacuum and mechanical assemblies using leak detection systems.
  • Demonstrate excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
02/2011 to 05/2012
RQ-7B Shadow Technical Inspector US Army B Co 3BSTB City, STATE,
  • Maintained all RQ-7B Unmanned Aerial System equipment maintenance records and historical data.
  • Ensured maintenance competency by implementing mandatory tests and refresher training between flight schedules.
  • Supervised, inspected, and evaluated maintenance activities of peers and subordinates as a Technical Inspector reducing safety violations 100%.
  • Work from complex and detailed manufacturing documentation and/or verbal/written instructions.
  • Inspect equipment and systems to identify issues and report problems to repair technicians.
  • Assessed and trained personnel for promotion to cross-functional operations.
  • Maintained and enforced a safe and clean working environment at all times.
10/2010 to 02/2011
RQ-7B Shadow Maintenance Lead US Army B Co 3BSTB City, STATE,
  • Optimized scheduling based on deep expertise of scheduled maintenance, and equipment capabilities thus providing coverage of training and combat events over 5,000 hours.
  • Contributed to over 900 successful launch and recoveries of the RQ-7B Shadow Unmanned Aerial System while deployed to Afghanistan.
  • Responsible for all maintenance performed on all equipment involved with the RQ-7B Unmanned Aerial System.
  • Trained and evaluated seniors, peers, and subordinates on proper maintenance procedures, Crew Chief responsibilities, and engine run ups.
  • Contributed to over 5 thousand maintenance hours while deployed to Afghanistan allowing 991 successful launch and recoveries of the Shadow RQ7B.
  • Effective decision-maker in high-pressure environments.
Expected in 2013
Technical Certificate: MQ-1C Gray Eagle Maintainer
FT. Huachuca Gray Eagle Maintainer Course - Sierra Vista, AZ

Honor Graduate Academic Achievement Award Coursework includes Basic Electronic Training, Airframe, Troubleshooting, and Networking.

Expected in
Associate of Applied Science: Applied Sciences and Technology
Cochise College - Sierra Vista, AZ

Still Attending

GPA: 4.0


Customer service, Staff training, Equipment Maintenance, Logistics, Management, Mechanical, Weapons, Multitasking, Networking, Quality Assurance, Troubleshooting

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School Attended

  • FT. Huachuca Gray Eagle Maintainer Course
  • Cochise College

Job Titles Held:

  • MQ-1C Unmanned Aircraft Systems Technician
  • RQ-7B Shadow Section Leader
  • RQ-7B Shadow Technical Inspector
  • RQ-7B Shadow Maintenance Lead


  • Technical Certificate
  • Associate of Applied Science

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