Hardworking Mortgage Loan Customer Service Representative with 10 years of experience working with foreclosure prevention and loss mitigation methods and loan application processing. Trained in client and time management with extensive knowledge of mortgage loan programs and guidelines. Committed to maintaining professional relationships with clients to make a positive contribution toward the company mission and goals.
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· USDA Rural Development Sec 502 Direct Loan Packager Certification
· Neighbor Works Credit Counseling for Maximum Results (2017)
· Neighbor Works Maximizing Client Workflow for Maximum Results
· Neighbor Works Lending Basics for Homeownership Counselors
Neighbor Works NCHEC Pre-Purchase Counseling Certification (2016)
· Neighbor Works HBE Methods Train the Trainer (2016)
Neighbor Works Foreclosure Basics (2013)
· NHNLA FORECLOSURE COUNSELING CERTIFICATION (2013)
· NHNLA Fundamentals of Pre-Purchase Counseling (2014)
· Neighbor Works Fair Housing: What Professionals Need to Know (2015)
· Neighbor Works Client Management &Tracking with CounselorMax
· Neighbor Works Home Equity Conversion Mortgage Counseling (2015)
License expires September 2021
Experience Notarizing Real Estate/Loan Documents
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