Goal-oriented customer service associate dedicated to high levels of customer satisfaction and meeting aggressive business goals. Self-motivated and efficient with specialized knowledge in computers and data entry.
Judgement and Decision Making
Customer and Personal Service
09/2015 to Current
Money Center AssociateWalmart Supercenter － St. Louis, MO
Process money transfers.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases.
02/2014 to 04/2015
Dietary AideCrystal Oaks － Festus, MO
Observe patient food intake and report progress and dietary problems to dietician.
Prepare meals, following recipes and determining group food quantities.
Analyze menus or recipes, standardize recipes, or test new products.
09/2012 to 10/2013
Customer Service RepresentativeConvergys － Arnold, MO
Take inbound calls for AT&T and troubleshoot cell phones.
Organize or work with detailed office/warehouse records, using computers to enter, access, search or retrieve data.
Process payments and upgrades.
Analyze billing information to satisfy customer needs.
Associate of Arts: AccountingSt. Louis Community College － St. Louis, MOAccounting