LiveCareer-Resume

moat customer service representative resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism.

Highlights
  • Proficient in customer account software
  • Negotiation competency
  • Devoted to data integrity
  • High customer service standards
  • Effective time management
  • Proficient in multitasking
Education
SUNY Fredonia Fredonia, NY Expected in ā€“ ā€“ : English - GPA :
Experience
Breakthru Beverage Group - MOAT Customer Service Representative
Milwaukee, WI, 2013 - Current

Provided accurate and appropriate information in response to customer inquiries.

Counseled customers on the coverages of their homeowners policies.

Processed changes to policies per customers' requests.

Maintained communication with third parties to ensure customer satisfaction.

Multitasking by navigating constantly updated computer systems for multiple companies.



GEICO - MOAT Billing Specialist
City, STATE, 05/2012 - 11/2012

Processed payments in multiple computer systems.

Provided accurate and appropriate information in response to customer inquiries.

RGIS - Inventory Supervisor
City, STATE, 01/2009 - 05/2012

Supervised inventory teams in the accurate and efficient accounting of merchandise

Ran reports and supplied data to fulfill customer report requirements.

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Resume Overview

School Attended

  • SUNY Fredonia

Job Titles Held:

  • MOAT Customer Service Representative
  • MOAT Billing Specialist
  • Inventory Supervisor

Degrees

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