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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
  • Nine years of overall experience in administering, performance tuning, configuring, and installing IBM WebSphere Application Server 8.x/7.x/6.x, JBoss and other middleware products.
  • Extensive experience in installation, configuration, deployments, migration (data center) and management of enterprise applications using WebSphere Application server 8.x/7.x on AIX, Linux and Windows NT/2000/2003.
  • Worked extensively on the data center migrations as Manager, Infrastructure Lead and WAS technical resource on various firm wide critical applications.
  • Experience in installation, configuration and troubleshooting of JBoss Enterprise application platforms version 5.0/5.1.5.1.2.
  • Monitored and Configured WAS servers - diagnosed and resolved WAS issues and failures.
  • Expertise in administration, configuration, workload management (WLM) and performance tuning of WebSphere Application Server 8.x/7. x.
  • Knowledge of security configuration for server-side application resources.
  • Experienced in working with IHS and Apache Webservers.
  • Expertise in setting up of JBoss Enterprise Web Servers 1.0.1/1.0.2 and configured mod_jk and mod_cluster modules to communicate with backend JBoss applications
  • Strong technical knowledge includes WebSphere Application Server Administration, Workload management and performance tuning.
  • Experienced in applying patches and fixes for WebSphere Application Server and JBoss products.
  • Strong experience in clustering for WebSphere and JBoss application servers
  • Comfortable with the Working knowledge of IBM WebSphere MQ Family
  • Knowledge in configuring JMS Provider using WebSphere MQ.
  • Experience with SiteMinder and WebSeal configurations for WAS 8.x/7.x
  • Implemented WebSeal in conjunction with WebSphere Portal Server and WAS.
  • Updating WAS with fix packs and fixing the unresolved bugs or issues.
  • Excellent background in software development and testing middleware systems.
  • Performance monitoring and tuning using tools like Tivoli Performance Viewer, Wily, log analyzer, thread analyzer and IBM Heap Analyzer.
Skills
  • Middleware - IBM WebSphere Application Server (ND) 8.x,7.x, IBM WebSphere Portal server 6.x, IBM WebSphere MQ 6.x, JBoss EAP 5.1/5.1.2, Tomcat 8.5
  • Operating Systems - AIX 7.x, Red Hat Enterprise Linux 7.x,6.x, Windows NT/2K and 2003
  • Monitoring Tools - Tivoli Performance Viewer, Thread Analyzer, Log Analyzer, Wily Introscope, Tivoli Identity manager, Tivoli Access Manager.
    Database Oracle 9i/8i/7.x, DB2 UDB 7.x/6.x, SQL Server 2000/7.0/6.5, MS Access 97/2000
  • Protocols - TCP/IP, HTTP, SSL, SOAP, FTP, WINSOCK, SMTP, POP, DHCP, POP, POP3, DNS, UDP, NFS, DHCP. LDAP, RMI/IIOP, SOAP, WSDL
    Web Tech HTML, JavaScript, JSP, XML, XSL and DTD, STRUTS
  • Web Servers - IBM HTTP Server, IIS, Apache, JBoss Webserver
    Scripts Ansible, Shell, Python, Perl
  • Microsoft Tools - PowerPoint, Word, Excel, Access, MS Project, MS Visio
Work History
Middleware Administrator/DevOps Engineer, 01/2013 - Current
Client: Department Of Child Support Services City, STATE,
  • Installed and configured WebSphere Application Server Network Deployment 6.1, 7.0 and 8.5 on AIX
  • Installed and configured IBM content manager 6.x ,7.x on AIX and Linux machines
  • Installed and configured Adobe AEM 6.2 on AIX 7.1 and integrated with IBM WebSphere 7.1 to provide forms generation feature for legacy Child Support application
  • Worked on WebSphere MQ 6.1 and migrated to WebSphere MQ 7.x
  • Involved in migration of WebSphere 7.1 to WebSphere 8.5 as WAS technical resource and planned timeline activities
  • Created sustainable environments for batch operations by analyzing and debugging the out of memory issues in WAS 8.5 by using heap analyzer and thread analyzer
  • Upgraded IBM HTTP WebServer and Plug-ins from 7.x to 8.5
  • Worked on ikeyman and Java key store to generate digital certificates for SSL communication between servers and applications
  • Worked with Akamai to resolve brute force attack on public facing applications
  • Involved in troubleshooting critical issues of WebSphere application server and child support application slowness
  • Configured and administered data sources for WebSphere 7.x and 8.5
  • Implemented horizontal and vertical clustering of application servers for achieving workload management (WLM) and avoiding single point of failure and making all the application servers highly available
  • Worked with IBM by opening PMRs for major production issues which involved WAS bugs
  • Applied fix packs to resolve security vulnerabilities and out of memory (OOM) issues
  • Resolved issues working with cross-departmental teams; customer support, application developers, vendor IT contacts, network and database administrators
  • Deployed new builds and recycled the environment
  • Enabled Security for Admin Console and the application components through LDAP (IBM Tivoli Directory Server)
  • Configured WebSeal for single sign-on and policies to authenticate and authorize users
  • Created POP at WebSeal for Webservices to by-pass authentication to ensure applications can access the Webservices
  • Created LDAP tree for new application to authenticate users to enroll in Child Support forms
  • Worked day-to-day activities on servers such as WebSphere, WebSeal, LDAP, Adobe, Content Manager, Apache, Tomcat on AIX 7.1 and Linux 7.10 operating systems
  • Working with Amazon and Architecture team to plan and migrate legacy applications and infrastructure to AWS cloud
  • Designing and planning migration to DevOps tools such as GIT and Jenkins from IBM ClearCase and ClearQuest and integrating it with CA Agile central
  • Created pipelines for Continuous Integration/Continuous deployments (CI/CD) using GIT, Jenkins, Ansible, and Docker
  • Provided 24/7 production support
WebSphere/JBoss Administrator, 08/2012 - 12/2012
Client : United States Patent And Trademark Office City, STATE,
  • Installed and configured JBoss Enterprise Web Server and JBoss Enterprise Application Servers and integrated using mod_jk and mod_cluster modules on Linux 6.x
  • Deployed enterprise applications in the JBoss and WebSphere environments
  • Worked on the end to end performance related issues
  • Installed and configured JON and RHQ agents in the SIT, FQT and prod
  • Installed and configured Wily agents in the SIT, FQT and prod
  • Worked on the performance tuning of the SIT and FQT environments
  • Responsible for administering WebSphere Application Servers and IHS Webservers
  • Deployed new builds and recycled the environment
  • Monitored for Application core dumps or forced thread dumps to check for system objects using thread analyzer
  • Enabling SSL over IHS/EWS Webservers to make URLs secure
  • Worked on setting up SSH between the critical servers in the SIT, FQT and prod servers
  • Worked with RedHat on the long ongoing issues with related to JBoss environments
  • Implemented Horizontal and vertical clustering in the JBoss environment
  • Hands on experience on the Tomcat and Apache servers
  • Worked closely with Network, DB, application and other teams for new built projects
  • Troubleshooting of WebSphere application server and application slowness issues
  • Strong knowledge on Linux, Sun Solaris and windows 2003, 2008
WebSphere/Portal Administrator , 10/2010 - 08/2012
Client: PricewaterhouseCoopers City, STATE,
  • Installed and configured WebSphere Application Server Network Deployment, Express, 6.0, 6.1, 7.0 on Sun Solaris, Linux and Windows 2003
  • Worked extensively on the data center migrations as Manager, Infrastructure Lead and WAS technical resource on various firm wide critical application
  • Installed and configured IBM Web Server 6.0 and 6.1 on Linux, and UNIX
  • Responsible for administering WebSphere Application Servers and IHS Webservers
  • Implemented horizontal and vertical clustering of application servers for achieving workload management (WLM)
  • Enabled SSL over IHS/EWS Webservers to make URLs secure
  • Used scripting tools such as wsadmin and twiddle to get data from application servers
  • Worked as Manager, Infrastructure Lead and Technical resource for WebSphere and portal server projects in data center migration
  • Worked on ikeyman for generating digital certificates for authentication purposes
  • Resolved issues working with cross-departmental teams; customer support, application developers, vendor IT contacts, network and database administrators
  • Monitored and Configured WAS servers diagnosed and resolved WAS issues and failures
  • Worked with Akamai on security concerned issues
  • Configured LDAP Servers and various LDAP tools are used to manage data in LDAP
  • Used SiteMinder for single sign-on, Policy Servers and Web agent servers are configured to authenticate and authorize users
  • Troubleshooting errors both Application & JVM, also analyzed heap/core plus error logs – configured tuned JVM for optimum performance
  • Performed application and JVM performance monitoring using IBM Tivoli Performance monitoring tool
  • Used Log Analyzer to monitor WebSphere Applications and tuned the environment accordingly like changing the JVM Heap, Connection Pool sizes
  • Involved in investigating the problem, troubleshooting and resolving application and configuration issues
  • Installed the fix packs on Application Server to fix OOM and bugs
  • Provided 24/7 production support
Education
Bachelor of Science: Computer Science, Expected in
-
JNTU - Hyderabad,
GPA:

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School Attended

  • JNTU

Job Titles Held:

  • Middleware Administrator/DevOps Engineer
  • WebSphere/JBoss Administrator
  • WebSphere/Portal Administrator

Degrees

  • Bachelor of Science

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