Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Motivated to apply education along with social and physical abilities to enhance work operations. Eager to learn new skills and advance knowledge with hands-on experience and excited to begin new challenges with a successful team.
Skills
Agile work processes
Hard-working
Working with teammates
Open minded
Patient + helpful communication
Worker training
Workflow efficiency
Creating workflow
Work Experience
Mexican Restaurant (Job Experience), 06/2020 to 01/2021 Viri Tabatabaei – City, STATE,
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Coached on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Cleared tables to maintain high turnover rate and minimize wait times.
Established methods for prompt dish collection and upkeep of healthy dining room.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Worked with front-of-house management to promote consistent workflows, keeping restaurant running smoothly during busy periods.
Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Greeted customers to seat patrons at tables according to availability and customer preferences.
Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Applied proactive and resourceful nature to create pleasant guest experiences.
Effectively multitasked within fast-paced environment.
Worked in close collaboration with team members to ensure customers received high-quality service.
Supported serving staff in delivering accurate and well-presented food orders.
Greeted guests with friendliness and professionalism.
Suggested additional items and offered samples of weekly promotional items to increase store sales.
Executed cash transactions quickly and accurately.
Backed up cashier staff to process customer orders and payments.
Offered product samples, answered questions and suggested products.
Managed inventory of dining room products, including condiments, linens and flatware.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Provided exceptional service to high volume of daily customers.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Greeted newly seated guests quickly and efficiently.
Entered customer food orders into computer system.
Prepared and served cold and hot beverages to guests.
Provided items requested by customers, including sauces and drink refills.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Sent orders to kitchen staff by firing the order to the kitchen.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Monitored customer movements and quickly cleared empty tables for future customers.
Athlete's Lounge + General Help (Volunteer Work), 12/2018 to 12/2018 USA Weightlifting – City, STATE,
Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service.
Improved customer satisfaction by finding creative solutions to problems.
Put weights away when the lifters where done.
Handled all delegated tasks, including putting weights away, standing at certain sections as security and moved efficiently to make things flow at the event.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated in development of regular day procedures.
Earned reputation for hard work.
Kids Wrestling Tournaments + Masters Tournament, 12/2015 to 12/2016 Myron/Cammy Griffon – City, STATE,
I didn't work consecutively in the time that I put but I worked a few days at each years' Masters tournament and there were other times I helped run wrestling tournaments for kids on Sundays.
Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Improved customer satisfaction by finding creative solutions to problems.
Handled all delegated tasks, including selling food at the concession stands, taking care of the scoreboard, and telling the referee when the time was up and when to stop the match. I also helped clean up at the end of each tournament.
Learned how to run the scoreboard and efficiently run the concession stands to support my coaches and team in running things smoothly.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Maintained updated scoreboard knowledge through better understanding of the sport and memory.
Earned reputation for good attendance and hard work.
Orange Crate Derby (Volunteer Work), 08/2015 to 08/2015 Caroline Lechner – City, STATE,
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Achieved cost-savings by developing functional solutions to problems involving pushing crates up a hill and making the races flow smoothly.
Recognized by management for providing exceptional customer service.
Collaborated in development of labor based procedures.
Improved operations by working with team members and customers to find workable solutions.
Handled all delegated tasks, including pushing crates up the hill and trash clean up.
Completed pushing the crates up the hill and cleaning up trash at the end resulting in good races for all the kids and a healthy environment after.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Earned reputation for hard work.
Collaborated with others to discuss new functionality opportunities.
Education and Training
High School Diploma: , Expected in 06/2019 University of California - Santa Cruz - Santa Cruz, GPA:
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