Area Supervisor who is goal-oriented and consistently seeking opportunities for growth and increasing merchandising knowledge with expertise in planogram design and staging. Develops effective displays that visually enhance a variety of retail products to increase sales. Remains focused on projects from beginning to completion, while paying close attention to detail.
Promoted to Merchandising Execution Area Supervisor after only 9 months as a Merchandising Execution Associate. Overseeing merchandising teams and successfully exceeded TMO goals by reducing the numbers of late and or overdue projects. Nominated by the District Execution Manager, Regional Human Resource Manager, and Merchandising Execution Regional Manager to participate in the Merchandising Execution Area Supervisor Blueprint Training, which I successfully completed.
Directly supervised the activities of merchandising associates as they merchandise and maintain various product sets in The Home Depot. Enhanced the customer shopping experience, increased sales, and maximize inventory turns. Direct the work priorities of teams (7-15 associates) based on the directives of the District Execution Manager, while building and maintaining strong relationships with HD store personnel. Service a multi-store territory which will require daily travel to different store locations.
Performed in-store merchandising service activities such as planogram maintenance, seasonal changes in product displays, product organization, display maintenance, and special projects designed t enhance the customer experience. Execute merchandising strategies and ensure product is displayed correctly to drive sales. Work in teams under the supervision of an area supervisor, and to build a relationship with both internal and external customers.
Provide outstanding customer service to our customers and drive the sales and profitability of the store. To oversee operations of cashier, service desk, lot attendances, and all remote cashier's locations. To partner with book-keeping to ensure business reconciliation. To promote services offered at the service desk and to maintain training support and daily execution of work schedules.
Actively seek out customers on the racetrack an in the aisles. To asks open ended questions about customer's projects in order to determine their needs and level of expertise. Follow up with customers via telephone when appropriate and to give feedback to IMAs and DSs about what's selling.
Offer a friendly greeting, smile and make eye contact with customers. Let customers know you will assist them shortly if helping another customer, thank customer, and assess the customers' need for loading assistance.
After completing my second semester I was nominated to attend The National Remote Sensing and Space Law workshop at the University of Mississippi School of Law. After successfully completing this workshop I received a Certificate A legal Assistant's Guide to Legal Applications of Geospatial information.
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