Hardworking and reliable associate with more than 11 years of experience as a customer service representative.
Welcomed guests to the club, greet guests in a professional manner by their name if I know as well as show them to their table.
Assisted guests with any questions they may have about the club, ballpark or any baseball related questions they may have.
Maintained knowledge of what is on the buffet or what the bar has to offer.
Effectively served the guests out in the seats while they watch the game with speed and efficiency.
Part of my customer service duties included returns & exchanges, answering phones and training associates.
Was appointed to act as a manager on duty to help with resolving customer complaints and escalations as well as employee questions.
As a rural carrier substitute I would be scheduled on different routes each day as the regular carrier needed off, as well as working for the maintenance employee.
Handled different routes by knowing the case and making sure that each piece of mail went in the correct spot.
Completed daily LLV checks before loading and delivering the mail, packages and certified letters to the customer in a timely manner.
Interned with ESPN
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