Highly qualified, results-driven healthcare professional with demonstrated achievement driving market shares, acquiring new accounts and over-achieving sales revenue in the senior living sales arena. Highly competitive, compassionate, persuasive, able to achieve results others to believe to be impossible! Key areas of expertise include: admissions, senior living, home infusion, medical device, and pharmaceutical sales, combined with a strong clinical background.
Education and Training
Bachelor of Science: NursingNursing
Certified Dementia Practitioner
Assisted & Skilled Nursing Sales
Assisted Living, budgets, competitive analysis, Consultant, counseling, Discharge Planning, special events, financial, Insurance, leadership, legal, marketing plans, marketing and sales, meetings, memory care, negotiating, Nursing, persuasive, Presentations, recruitment, rehabilitation, Sales
American House Coconut PointFebruary 2016 to CurrentMemory Care Director Estero, FL
Manage the day to day operations of 64 apartment Memory Care neighborhood to ensure maximum levels of resident safety, family and staff safety, wellness, and satisfaction.
Perform continuous, ongoing supervision of all leadership team members, including training, counseling, motivating, and evaluating.
Ensure all staff complete mandatory training and orientation, and in-service training.
Assist in the recruitment and selection of competent leadership team members.
Tour families in Memory Care to generate new leads and increase resident census.
American House Coconut PointFebruary 2016 to February 2016Community Relations Director Estero, FL
Instrumental in opening a premier senior living community including 191 apartments.
Achieved monthly census goals including the start-up move-in's for Independent Living, Assisted Living, and Memory Care
Completed budget reports, quarterly competitive analysis, and weekly marketing reports for Board Members.
Supervised the Move-In Coordinator and serve as Manager on Duty on a monthly basis.
The Terraces at Bonita SpringsFebruary 2015 to February 2016Health Services Counselor Bonita Springs, FL
Conducts assessments of potential residents to determine appropriateness for admission.
Manages weekly sales and marketing reports.
Plans and participates in community marketing and sales events.
Conducts presentations to health care professionals and families for assisted living, memory support, and skilled nursing.
Recommends solutions that match customer needs; overcome objections by demonstrating benefits to customers, and negotiating a mutually beneficial outcome.
Achieved 95% census within 2 month in Assisted Living and maintained 100% census in Memory Support.
Consulate Health CareFebruary 2014Director of Admissions Port Charlotte, FL
Respond to inquiries from hospital discharge planners, families, and other referral sources.
Manage admissions and occupancy levels.
Maintain database of medical contacts and community resources.
Make sales calls to medical, insurance, legal, financial professionals as well as hospital discharge planners and other community contacts.
Coordinate the development and implementation of sales and marketing plans, chair marketing team meetings, monitor budgets, and track results.
Develop special events and presentations aimed at community education, representing the facility as the expert on skilled nursing, specialty programs and rehabilitation care.
Ambient Health CareFebruary 2012 to February 2014Pharmacy Account Manager Punta Gorda, FL.
Managed defined sales territory which generated home infusion and specialty referrals for company.
Assessed and evaluated patients as candidates for IV home therapy.
Marketed services through in-services and presentations to Case Managers, Physicians, and Insurance Case Managers.
Maintained a 100% satisfied customer retention rate.
Philips LifelineFebruary 2008 to February 2011Territory Manager Naples, FL
Managed business accounts in Southwest Florida region by marketing growth activities, developing Key Referral Sources and accounts through referral marketing Consultant in sales and services and advised Key Decision Makers on capital equipment needs related to Monitored Medication Dispensers and Emergency Response System products.
Offered CEU product in-services and seminars to customers and health care professionals.
Trained and managed Lifeline Community Outreach Managers.
Achieved revenue and equipment goals qualifying them for the Exceptional Achievement Award for two consecutive years.
Exceeded 100% equipment revenue goals in 2009 and 2010.
Assisted in 2010 Nationwide Pilot Physician Study for Emergency Response Monitoring.