The Memory Care Director is responsible for assisting the wellness director and executive director in all areas necessary to promote optimal resident care and efficiencies of the memory care/memory care unit. This position coordinates all care services provided to residents by caregivers and medication aides in collaboration with the wellness director and executive director. This is a woking coordinator position thus responsibilities also include providing personal assistance and routine daily care in accordance with the resident care profile to help promote the residents' independence and quality of life. This position is also responsible for coordinating recreational activities and encouraging residents to maintain optimal functionality. The position has main responsibility for staff development within the memory care/memory care unit.
Lead Hotel Desk Clerk highly successful at juggling multiple priorities while delivering superb service with a smile. Computer-savvy and organized with strong attention to detail. Organized Front Desk Agents with strong interpersonal and computer skills. Background in customer service and support and accustomed to managing difficult client situations. Professionally trained Activity Director with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Focused and dependable Activity Director with proven track record in new employee training initiatives, document control and planning activities related to travel and events coordination.
Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Dedicated Store Manager with more than 20 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. High-performing Store Manager familiar with managing a range of personalities. Experience with stand-alone stores and ones in a mall environment. Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction. Recognized for Customer Service and outstanding interpersonal, client and professional communication abilities. Excels in calendar management and scheduling, data-entry, and database administration.
- Customer oriented
- Goal oriented
- Excellent customer service skills
- Personnel development
- Bank deposit procedures
- Staff training and development
- POS systems
- Concierge background
- Front desk experience
- Service oriented
- Payroll management
- Five star hotel experience
- Natural leader
- Guest satisfaction specialist
- Property management
- Event planning and coordination
- Team building
Ensure provision of services to the residents and ensures that all the Federal and State policies governing resident care are closely monitored and carried out. oversees continuing education and staff development programs for caregivers and medication aides, as regulated by Federal and State licensing requirements. Conduct or participate in orientation for new members of he department to ensure that all employees are knowledgeable of the goals, policies and procedures for te department. Conduct or schedule necessary training of department staff that ensures competent delivery of medications to residents, emergency procedures, record keeping, residents' records and acceptable treatments. Ensure all care staff complete state required training.
Arrange for coverage of job duties within the department(s) during employee rest periods, meal periods and/or absences wither through delegation or personal completion of duties. This coverage may be for caregivers, medication aides or memory care unit care givers. Conduct interviews and observations on a continual basis of the residents to alert the wellness director and executive director and others of changes in the physical or emotional health of the residents. Participate in weekly service plan meetings, as requested. Act as care managers and resource person for the for the residents and their families. Contact physicians, family and others to obtain specific orders for care and represent the property to professional personnel, residents and the community, as directed by the wellness director and executive director. Coordinate prescription orders with doctors' offices and pharmacy delivery of medications, as needed. Supervise central storage and delivery of medications. Maintain inventory of needed supplies, as directed by the wellness director and executive director. Performs other duties consistent with the position as assigned by the wellness director and executive director.
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