Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Motivated and dedicated financial professional with demonstrated history of integrity, efficiency and accuracy. Eager to apply Accounting knowledge and implement accounting performance standards and new objectives for improving financial management.

  • Respond to client and staff inquiries with accurate and timely reports to facilitate their needs
  • Experience working independently and managing multiple assignments in a dynamic environment
  • Communicate with partners, co-workers, clients and others in a courteous and professional manner.
  • Ensure all accounting records are intact, readily accessible and safeguarded.
  • Leadership skills, problem-solving, and decision- making abilities
  • Conform with and abide by all regulations, policies, work procedures and instructions.
    Implement procedural and policy changes to improve operational efficiency
  • Organizational, planning and time management skills
  • Ethical, exercising initiative and using good judgement to make sound decisions
  • Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory requirements
  • Conduct technical reviews
  • Receives and analyzes various types of documents to determine propriety, validity, budget, expenditure limitation, completeness, and correctness of accounting data.
  • Reviews and classifies many types of financial transactions involving the operations of the Medical Center including journalizing corrective actions for erroneous conditions.
  • Documents financial transactions to assure a proper audit trail, including but not limited to proper and complete documentation of follow-up on reconciliations, and back-up documentation for accounts receivable.
  • Reviews and analyzes reports, classifies errors, takes corrective action to balance reports, verifies corrected copy and determines the source of processing deficiencies and recommends corrective procedures.
05/2017 to 11/2022 Member Service Representative III The Tennessee Credit Union | Brentwood, TN,
  • Manage customer conflicts and challenging situations. Uses internal knowledgebases to develop strategic solutions.
  • Help members resolve account problems and navigate internal systems to handle routine needs.
  • Review customer account information to determine current issues and potential solutions.
  • Process withdrawal, cash and check deposits (over a million dollars) every day
  • Process loans, credit card, line of credit applications.
  • Process domestic and international wire transfers (individual transactions are over a million dollars)
  • Serve as Vault/ATM Custodian
  • Perform end of day branch balancing
  • Serve as branch IRA/Trust Representative
  • Collaborate with co-workers to prepare educational presentations
03/2015 to 12/2015 Teller Teachers Federal Credit Union | Central Islip, NY,
  • Assist in Branch opening (unarming branch), safety deposit box opening, vault opening, closing and balancing procedures for the branch (arming branch)
  • Handled cash transactions, balanced cash drawers, performed loan payments, issue cashier's checks with verified identification and checked account balances in accordance with bank policy.
  • Performed basic administrative tasks such as handling phone calls, inquiries and emails.
  • Balanced / managed (half a million to one million dollars cash) for bank's operating vault daily
  • Managed branch cash shipment/weekly cash orders
06/2008 to 06/2012 Teller Teachers Federal Credit Union | East Northport, NY,
  • Trained employees on cash drawer operation.
  • Maintained confidentiality of bank records and client information.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
2013 to 2013 Internship Student Castillo Sanchez & Burrell | City, STATE,
  • Worked under supervision of auditors to develop working knowledge of company's audit approach, tools and methods.
  • Facilitated office workflow by assisting with administrative tasks and communicating with clients on auditors' behalf.
  • Audited financial statements and business operations to identify control deficiencies and operational challenges.
  • Created audit papers and reports after audits to comply with legal and external regulations.
  • Set up audit work paper files and developed client documentation request list.
  • Performed audits of operational and financial areas to check compliance.
  • Oversaw full accounting cycle and prepared applicable financial statements.
Expected in 12/2021 Master of Accountancy GPA 3.88 | Accounting National University, La Jolla, CA GPA:
Expected in 06/2013 Bachelor of Science | Accounting University of Belize, Belize City, Belize Central America, GPA:
Expected in 06/2008 Associate of Science | Business Management St. John's College, Junior College, Belize City, Belize Central America, GPA:

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School Attended

  • National University
  • University of Belize
  • St. John's College, Junior College

Job Titles Held:

  • Member Service Representative III
  • Teller
  • Teller
  • Internship Student


  • Master of Accountancy GPA 3.88
  • Bachelor of Science
  • Associate of Science

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