Self-motivated individual, offering excellent customer service skills, strong interpersonal skills and proficiency in advanced administrative skills. Committed to delivering efficiency, accuracy and reliability.
Providing members the highest level of service while answering questions, and directing members to appropriate department for specialized services. Process monetary transactions within assigned limits, maintain accurate records and balance each day's transactions in accordance with established policies and procedures. Identify, uncover, promote and cross-sell Golden 1 products and services while aware of sales and referral goals.
Performed exceptional customer service using troubleshooting techniques. Assisted customers to make payments, returns and sales using register. Responsible for maintaining registers with the proper amount of change and other supplies.
Balanced daily cash deposits and bank vault inventory with a zero error rate. Trained employees on cash drawer operation. Adhered to Garda security and audit procedures. Examined checks for identification and endorsement. Reported daily averages and shortages to the operations department. Supplied cashiers with coin and currency as needed. Delivered prompt, accurate and excellent customer service.
Inputting new donor information through an inventory software system. Generating and validating invoices to the daily report. Working with staff to complete inventory including product quantity counts, validating inventory cycle counts and helping complete adjustments as needed.
With a 3.35 GPA I am majoring in Pre-Nursing with a minor in Business, course work consists of Business Communications and Business Mathematics.
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