Highly motivated professional and a recent MBA graduate with a MD degree in Medicine. Goal oriented, hard-working, diligent and ambitious to apply new technological skills and medical background to advance and thrive toward the success of the company and its operations. Providing leadership, project management and presented a class presentation on Telemedicine" with a team spirit and direction to achieve long-term strategic goals and objectives. Applied six sigma and Toyota Lean Production System to reduce patients wait time in outpatient facilities, by offering e -visits for minor health issues.
Experienced in customer care with over 1 year of experience in Health & Insurance Industry. Excellent reputation for resolving problems, improving customer satisfaction, and mostly securing 80% on First Call Resolution. Dedicated to serving individuals with special needs with utmost respect and consideration. Deep passion to help guide clients to their full potential. Monitor behaviors of clients and encourage to participate in customer surveys. Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.
Collaborated in a project creating a symbiosis with credit and consumer risk. The basic objective in making credit decisions is to find ways to approve an order with reasonable expectation that the customer will pay in accordance with established credit terms. A decision to grant or not to grant credit affects sales revenue, profit, production and procurement. Self-motivated, dependable and experienced in providing encouragement and direction to the team members.
Scored A on final MBA capstone. Managed day-to-day operations, supervising 50+ direct and indirect reports in areas including manufacturing production, supply chain, procurement, distribution, inventory and compliance. Careful analysis, on financial statements and sales forecast to improved profit margins by 8% while reducing quality defect losses by 15%.
UC Organizations: Women in Tech Initiative
American Heart Association
University of Cincinnati's Graduate Student Government Association
King Edward Medical College International Federation of Medical Students' Associations
Considering for your job of Regional Operations Manager which I saw promoted yesterday on your companies site.
I have the entirety of the aptitudes that you are searching for in a competitor, specifically I might want to feature my capacity to drive business development through operational greatness and world class client relationship building. I can have a genuine effect to your main concern by observing, training, supporting, rousing and creating colleagues to empower them to convey as well as could be expected.
In my present position, I assume an influential position in setting suitable gauges and in dealing with a particular topographical zone that comprises of different help. I go about as a change specialist inside operational administrations, especially in connection to support modernisation. At work, I have been complimented for dealing with my locale in a financially savvy way and for distinguishing and abusing administration improvement openings inside the area.
On an individual level I am amiable commonly and ready to keep up open correspondence inside all zones of my obligation.
At the present time, my desire is to join an organization where each representative is allowed the chance to arrive at their full profession potential.
I anticipate meeting with you to additionally talk about my application for this energizing position. If it's not too much trouble don't hesitate to reach me to mastermind a meeting whenever it might suit you. In shutting I might want to thank you for setting aside the effort to think about my application.
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