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Member Service Representative Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Troy University Troy, AL Expected in 2018 Certificate : Digital Forensics - GPA : Currently seeking Certificate and will achieve by May 2018.
Pensacola State College Pensacola, FL Expected in 2015 Bachelor of Science : Public Safety and Administration - GPA :
Pensacola Junior College Pensacola, FL Expected in 2009 Associate of Arts : Criminal Justice Law - GPA :
Experience
First Flight Federal Credit Union - Member Service Representative
Holly Springs, NC, 03/2016 -
Maintain surveillance, apprehend shoplifters, proper procedures to prosecute shoplifters, court procedures, respond to court documents and subpoenas, run reports on internal theft, review transactions made by employees, work camera system and review video for security operations, operate control systems and utilize computer networks to review fraudulent transactions that occurred inside and outside the company.
Legacy - Asset Protection Associate
Dublin, OH, 11/2011 - 02/2016
Maintained surveillance, apprehend shoplifters, proper procedures to prosecute shoplifters, court procedures, respond to court documents and subpoenas, run reports on internal theft, review transactions made by employees, work camera system and review video for security operations, operate control systems and utilize computer networks to review fraudulent transactions that occurred inside and outside the company.
Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
Petco - Sales Floor Associate
Algonquin, IL, 04/2011 - 10/2011
Customer service, work computer system for transactions, maintain inventory, make sales pitch to customers, receive online orders and process online orders for shipment.
Natural Grocers - Cashier/ Customer Service
Cda, ID, 07/2009 - 07/2010
Customer service, process sales transactions, process return transactions, handle cash, handle and process check transactions, process credit card transactions, open and close registers on a daily basis. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Activities and Honors

Active Member of the Criminal Justice Association at Pensacola Junior College until 2009.

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Resume Strength

  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Troy University
  • Pensacola State College
  • Pensacola Junior College
Job Titles Held:
  • Member Service Representative
  • Asset Protection Associate
  • Sales Floor Associate
  • Cashier/ Customer Service
Degrees
  • Certificate
  • Bachelor of Science
  • Associate of Arts

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