03/2016Member Service RepresentativeCompany Name - City, StateMaintain surveillance, apprehend shoplifters, proper
procedures to prosecute shoplifters, court procedures, respond to court
documents and subpoenas, run reports on internal theft, review transactions
made by employees, work camera system and review video for security operations,
operate control systems and utilize computer networks to review fraudulent
transactions that occurred inside and outside the company.
11/2011 to 02/2016Asset Protection AssociateCompany Name - City, StateMaintained surveillance, apprehend shoplifters, proper
procedures to prosecute shoplifters, court procedures, respond to court
documents and subpoenas, run reports on internal theft, review transactions
made by employees, work camera system and review video for security operations,
operate control systems and utilize computer networks to review fraudulent
transactions that occurred inside and outside the company.
Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
05/2011 to 11/2011Sales Floor AssociateCompany Name - City, StateCustomer service, work computer system for
transactions, maintain inventory, make sales pitch to customers, receive online
orders and process online orders for shipment.
08/2009 to 08/2010Cashier/ Customer ServiceCompany Name - City, StateCustomer service, process sales transactions,
process return transactions, handle cash, handle and process check
transactions, process credit card transactions, open and close registers on a
daily basis. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
2018Certificate: Digital ForensicsTroy University - City, State, United StatesCurrently seeking Certificate and will achieve by May 2018.
2015Bachelor of Science: Public Safety and AdministrationPensacola State College - City, State, United States
2009Associate of Arts: Criminal Justice LawPensacola Junior College - City, State, United States