Member Service Representative Resume Example

Objectives

Highly motivated professional and a recent MBA graduate with a academic background in the medical field.

Goal oriented, hard-working, diligent, providing leadership and project management

Experienced in customer care with over three years of experience in the Health & Insurance Industry. Excellent reputation for resolving problems and improving customer satisfaction, mostly securing 80% on First Call Resolution.

Dedicated to serving individuals with special needs with utmost respect and consideration.

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Provide thorough answers and solutions and provide an exceptional customer experience.

Possessing uncompromising work ethic, time management, organization and prioritization qualities.

• Used Microsoft Excel to develop inventory tracking spreadsheets
• Licenses & Certifications
  Issuing authority : ECFMG
• Externship in Unversity Hospital; University of Kentucky
  Dates volunteered :Dec 2011 – Aug 2012 Volunteer duration, 9 mos
• Externship - Nephrology Department: presented rare cases, scheduled meetings between faculty members and participated in grand rounds. Involved in group discussions to develop interpersonal communication skills
• Collaborated with team in my capstone in the development of Chester risk and analysis Co
• Oversee budgetary and income development, activities and work the board, contract the executives, and clinical results inside the division prompting accomplishing clinical and money related objectives
• Resolved product issue through consumer testing

UC Organizations: Women in Tech Initiative

American Heart Association

University of Cincinnati's Graduate Student Government Association

King Edward Medical College International Federation of Medical Students' Associations

Considering for your job of Regional Operations Manager which I saw promoted yesterday on your companies site.

I have the entirety of the aptitudes that you are searching for in a competitor, specifically I might want to feature my capacity to drive business development through operational greatness and world class client relationship building. I can have a genuine effect to your main concern by observing, training, supporting, rousing and creating colleagues to empower them to convey as well as could be expected.

In my present position, I assume an influential position in setting suitable gauges and in dealing with a particular topographical zone that comprises of different help. I go about as a change specialist inside operational administrations, especially in connection to support modernisation. At work, I have been complimented for dealing with my locale in a financially savvy way and for distinguishing and abusing administration improvement openings inside the area.

On an individual level I am amiable commonly and ready to keep up open correspondence inside all zones of my obligation.

At the present time, my desire is to join an organization where each representative is allowed the chance to arrive at their full profession potential.

I anticipate meeting with you to additionally talk about my application for this energizing position. If it's not too much trouble don't hesitate to reach me to mastermind a meeting whenever it might suit you. In shutting I might want to thank you for setting aside the effort to think about my application.

Sincerely,

Saira Karim