Medical Customer Service Representative Resume Example
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MEDICAL CUSTOMER SERVICE REPRESENTATIVE
Professional Summary
Qualified [Job Title] with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over [number] years retail experience in a fast-paced, team-based environment.
Skills
|
Work History
Medical Customer Service Representative, 08/2002
to 12/2003
Siouxland Community Health Center – Sioux City , IA
Assisted Medicaid patients with cab ride assistance. Called doctor's offices and set up scheduled rides as well as pharmacies. Provided excellent customer care for the patients. During the day I might have taken over 100 calls.
Siouxland Community Health Center – Sioux City , IA
Assisted Medicaid patients with cab ride assistance. Called doctor's offices and set up scheduled rides as well as pharmacies. Provided excellent customer care for the patients. During the day I might have taken over 100 calls.
Sales Representative/Technical Support, 04/2002
to 05/2004
Marketsource – Fargo , ND
Answered Dish Network customer calls related to technical questions about their dish system as well as sales and upgrades. In a days work I took care of more technical calls than sales calls. Provided excellent customer service. I won many awards for my sales and technical skills.
Marketsource – Fargo , ND
Answered Dish Network customer calls related to technical questions about their dish system as well as sales and upgrades. In a days work I took care of more technical calls than sales calls. Provided excellent customer service. I won many awards for my sales and technical skills.
Sales Representative, 01/2002
to 06/2003
AARP Pharmacy – City , STATE
AARP Pharmacy – City , STATE
Answered calls from AARP members needing to renew their over the counter medications. In one given day I could take as many as 150 calls. I gave great customer service to our customers.
Sales Reoresentative, 01/2000
to 06/2004
Home Shopping Network – City , STATE
I was a customer service representative as well as a sales representative. People would call into the 800 line to order what was on the channel that they wanted to order. I would make suggestions and upsells. On average I would have about 150 calls per day. I gave great customer service and had plenty of awards thanking me for my service and continued dedication.
Home Shopping Network – City , STATE
I was a customer service representative as well as a sales representative. People would call into the 800 line to order what was on the channel that they wanted to order. I would make suggestions and upsells. On average I would have about 150 calls per day. I gave great customer service and had plenty of awards thanking me for my service and continued dedication.
Education
GED: 1994
Roane State Community College - City, State
Roane State Community College - City, State
Associate of Applied Science: Medical Billing and Coding,
2015
Fortis Online College - City, State
Fortis Online College - City, State
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Resume Overview
School Attended
- Roane State Community College
- Fortis Online College
Job Titles Held:
- Medical Customer Service Representative
- Sales Representative/Technical Support
- Sales Representative
- Sales Reoresentative
Degrees
- GED : 1994
Associate of Applied Science : Medical Billing and Coding , 2015
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