Medical Customer Service Representative resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Qualified [Job Title] with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over [number] years retail experience in a fast-paced, team-based environment.
Skills
MS Windows proficient
Creative problem solver
Exceptional communication skills
Quick learner
Strong client relations
Training development aptitude
Work History
07/2002 to 11/2003Medical Customer Service RepresentativeSiouxland Community Health Center | Sioux City, IA, Assisted Medicaid patients with cab ride assistance. Called doctor's offices and set up scheduled rides as well as pharmacies. Provided excellent customer care for the patients. During the day I might have taken over 100 calls.Â
03/2002 to 04/2004Sales Representative/Technical SupportMarketsource | Fargo, ND, Answered Dish Network customer calls related to technical questions about their dish system as well as sales and upgrades. In a days work I took care of more technical calls than sales calls. Provided excellent customer service. I won many awards for my sales and technical skills.
2002 to 05/2003Sales RepresentativeAARP Pharmacy | City, STATE,
Answered calls from AARP members needing to renew their over the counter medications. In one given day I could take as many as 150 calls. I gave great customer service to our customers.
2000 to 05/2004Sales ReoresentativeHome Shopping Network | City, STATE, I was a customer service representative as well as a sales representative. People would call into the 800 line to order what was on the channel that they wanted to order. I would make suggestions and upsells. On average I would have about 150 calls per day. I gave great customer service and had plenty of awards thanking me for my service and continued dedication.
Education
Expected in 1994GED | Roane State Community College, Harriman, TNGPA:
Expected in 2015Associate of Applied Science | Medical Billing and CodingFortis Online College, Centerville, OHGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.