Medical Billing Representative Resume Example
Certified Airline Customer Service Agent, Ticket/Gate 5 years experience working for major airline Accurate and detail-oriented with knowledge of flights manifest, and flights check-in information. Certified Medical Billing Specialist with 3 years experience in fast-paced, multiple-client medical billing company serving large private practice conglomerates and outpatient clinics. Researched denied claims and submitted appeals. Passionate about perpetuating company values through impeccable work ethic and drive. Focused Billing Clerk with 3 years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.
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Healthdrive Corporation – Williamstown , MA
- Performed billing and coding procedures for ambulance, emergency room, impatient and outpatient services
- Accurately posted and sent out all medical claims
- Posted and adjusted payments from insurance companies
- Managed collections claims for unpaid bills against estates of debtors
- Promptly sent out and posted all medical claims
- Accurately posted surgeries, hospital visits and payments for assigned carriers
- Maintained and updated collections tracking spreadsheet to help organize payment information
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy
- Pre-certified medical and radiology procedures, surgeries and echocardiograms
- Determined prior authorizations for medication and outpatient procedures
- Precisely evaluated and verified benefits and eligibility
- Printed and reviewed monthly patient aging report and solicited overdue payments
- Precisely completed appropriate claims paperwork, documentation and system entry
- Evaluated patients' financial status and established appropriate payment plans
- Monitored outstanding invoices and performed collections duties
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction
- Created improved filing system to maintain secure client data
- Managed invoicing and payment processing operations
- Assisted management with implementing new accounting software program
- Processed payment via telephone and in person with focus on accuracy and efficiency
- Executed billing tasks and recorded information in company databases
- Collected data to complete detailed financial reports for stakeholders and management
- Handled account payments and provided information regarding outstanding balances
Sun Country Airlines – Minneapolis , MN
- Announced flight status updates and information about gate changes over PA system
- Tagged baggage and routed to appropriate location for loading and screening
- Checked in luggage and confirmed all carry-on items met federal guidelines
- Oversaw ticketing, gate and ramp services
- Monitored security and maintained operational protocols
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings
Delta Global Services – City , STATE
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated all ground crew activities to ensure that all tasks were completed on schedule.
- Stocked aircraft cabins with necessary equipment and supplies such as Drinks and Snacks.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 80 daily flights.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 80 daily flights.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 80 daily flights.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 80 daily flights.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 80 daily flights.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Connected electrical power unit and hoses to aircraft.
- Responded to questions and requests for information from children and parents.
- Facilitated optimal seating arrangements to maintain compliance standards.
- Kept close eye on passenger behavior and watched for problems such as injuries, illnesses and emotional concerns.
Rasmussen College - City
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Resume Overview
School Attended
- Rasmussen College
Job Titles Held:
- Medical Billing Representative
- Customer Service Agent, Ticket/Gate
- Ramp Agent
Degrees
- Certificate in Health : HealthInformation Management , 06/2016
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