My background consists of an extensive amount of experience in sales and customer service as well as installation and services. I possess a strong sense of attention to detail and the ability to think both inside and outside the box on many different levels; from selling skills and technique to installation skills and practices. I have a long history in electronic knowledge from a molecular level all the way to a small degree of programming as well.
I also have a history in many other fields such as Music, Sports, Military Service and a long list of Personal accomplishments And Goals.
Achieved a 400% to Revenue budget for 6 months straight in both installation services and product sales
Placed in top performers among our market of 50+ stores as a single installer with a motivated sales team
Over my sales career with Best Buy achieved an average customer rating of 85% with 100+ verbatim customer compliments
Reorganized and reinvigorated an installation bay that had been under performing for years and turned it into a competitive store once again
Graduated Through training in the military for Dismounted and Mounted infantry operations in the US Army National Guard with 4 proud years of service and accommodations
Participated in 3 years of high school state track competitions with multiple letters.
Continuously placing among top sales associate for our store and district through demonstrating excellent selling skills and knowledge on the product sold.
MECP Certified Autotech Lead August 2014 to CurrentBest Buy - Kalispell, MT
Job responsibilities include: Customer service, first and foremost in Geek Squad we provide personalized and knowledgeable advice to our Clients to create a more personalized relationship based upon loyalty and trust with our agents.
As an Autotech Lead, further responsibilities would include performing installations of car audio components such as AV receivers, speakers, amplifiers, sub-woofers, sound deadening material and everything in between. As well as Car security and convenience systems such as remote starts, keyless entries and securities on almost any type of vehicle or craft from both big and small name brands using proper wiring technique and recommended practice set by the CEA.
other responsibilities include stocking and maintaining the installation bay and sales floor, scheduling customer appointments, 48 hour prior customer calls for appointment reminders, participating in monthly lead calls to discuss business strategy and new product, train and advice salesfloor employees on current and new products, services and promotions.
Full Time Mobile Sales Associate March 2014 to August 2014Best Buy - Kalispell, MTJob Responsibilities for a mobile sales associate include: extensive knowledge on current cell phones and operating systems. the ability to set up a personalized cell phone plan for customers as well as advise them for the best phone for thier personal or business use. knowledge of activation systems to ensure the fastest yet highest accuracy phone activation in the business. Ability to stock shelves accurately and properly as well as demonstrating proper selling skills and knowledge to best serve the customers needs.
Computer Sales Associate August 2013 to March 2014Best Buy - Kalispell, MTAs a Computer Sales Associate job responsibilities include current knowledge on PC operating systems and key differences for different users, basic to advanced knowledge on computer hardware to explain important variances between models, knowledge on computer software and security options to both make the customer productive and protected at the same time, proper knowledge on networking hardware and accessories as well as practical uses for different model routers and cabling.
11B Dismounted Cavalry Infantry December 2009 to February 2014US Army - Kalispell, MTJob responsibilities as an Infantryman in the US Army Include: Peak Physical condition to ensure readiness for any situation, reactive and proactive thinking to keep your squad-mates and yourself safe and out of harms way, ability to problem solve by thinking unconventionally, a strong sense of attention to detail so as to limit margin of error while always performing at your strongest and most consistent.
High School Diploma : Sales Expertise, 2014Best Buy Sales Induction - Portland, OR, USAWhile sales induction from best buy is not technically a degree, it is a strong and intensive week long training every sales associate at best buy attends. It is hosted by professional Sales Experts to teach proper selling technique and skills to help each sales associate learn the correct way to interact with a customer in a personal fashion and help build solutions to fit each and every customer as an individual and not as the next customer.
During sales induction we covered topics such as proper note taking with your customer, using a wide vocabulary to lighten up and deepen the conversation, continue to grow your knowledge on the products you are responsible for selling and maintaining a consistent yet individualized approach to every customer
High School Diploma : Electronics and Robotics/Fine Arts, 2012Glacier High School - Kalispell, MT, 59901
Finished 4 courses of Electronics and Robotics learning skills from basic circuitry to computer programming and construction of processors
8 years of fine arts classes from music and performance to art and construction