LiveCareer-Resume

mechanical technician resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I pride myself on being a hard worker: willing to learn new skills: able to follow written and verbal instructions well: Work well with others and work independently if necessary: I have great computer and

interpersonal skills

Authorized to work in the US for any employer

Skills
  • Equipment testing and troubleshooting
  • Blueprint reviews
  • Test results documentation
  • Prototype setups
  • Microsoft Office
  • People skills
  • Multitasking
  • PPE use
  • Team building
  • Communication
  • Problem resolution
  • Team management
  • Decision-making
  • Good work ethic
Experience
Mechanical Technician, 02/2017 to Current
Keurig Dr PepperTaylor, MI,
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times.
  • Monitored ongoing service requests to verify timely and satisfactory completion, supporting exceptional satisfaction ratings.
  • Responded to or escalated tickets based on severity and internal policies governing responses.
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
  • Defined functionality and operability requirements of pre-production designs to be used in manufacturing.
  • Interacted with engineering team and designers to assist product development and project implementation.
  • Optimized project development and roll-out through in-depth technical research and analysis of risk-reward scenarios.
  • Used troubleshooting methods to identify issues with mechanical tools.
  • Designed test control apparatus or equipment to develop procedures for testing products.
Contractor, 06/2016 to 12/2016
Hcl Technologies Ltd.Dallam, TX,
  • Renovated and produced physical structures to meet timeline and budgetary constraints.
  • Logged inventory to track supply counts, organize equipment and gather important materials.
  • Evaluated architectural plans and consulted with clients to define project scope and objectives.
  • Managed scheduling to Improve resource allocation and control expenses.
  • Worked independently and with other team members to decipher problems and create solutions.
  • Maintained composure and productivity in high-pressure environments to facilitate client satisfaction.
  • Utilized impressive time management and prioritization skills to meet challenging deadlines.
Customer Service Associate, 01/2016 to 07/2016
Nvr, Inc.Blue Bell, PA,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Processed documentation and troubleshot discrepancies to build client rapport.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Recommended and initiated product offerings to meet customer changing needs.
Slitter Machine Operator, 02/2015 to 02/2016
Global Packaging SolutionsCity, STATE,
  • Kept machines running at peak efficiency to meet demanding production targets.
  • Followed work orders to select proper materials, make accurate cuts and complete precise finished products.
  • Examined completed pieces to check for defects and sorted items according to identified flaws.
  • Cleaned, lubricated and repaired machinery for optimal performance.
  • Took measurements with calipers and gauge readers to assess line performance.
  • Cut off excess materials for reuse or recycling.
  • Maintained adequate productivity by setting and enforcing deadlines.
  • Properly handled hazardous waste materials to uphold safety regulations.
  • Operated printing press machines and manually set and adjusted speed, temperature and ink flow.
  • Threaded ends of metal coils from reels through slitters to secure ends on recoilers.
  • Positioned, aligned and secured workpieces against fixtures or stops on machine beds.
  • Measured completed workpieces to verify conformance to specifications with micrometers, gauges, calipers and templates.
Education and Training
High School Diploma: , Expected in 06/2013 to Albemarle High School - Albemarle, NC
GPA:
: , Expected in to University of Mount Olive - Mount Olive, NC
GPA:
: , Expected in to Mid Atlantic Christian University - Elizabeth City, NC,
GPA:

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Resume Overview

School Attended

  • Albemarle High School
  • University of Mount Olive
  • Mid Atlantic Christian University

Job Titles Held:

  • Mechanical Technician
  • Contractor
  • Customer Service Associate
  • Slitter Machine Operator

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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