(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Organize and drive operations, and effectively develop and enact company policies to increase organizational operation efficiency. Retain strong leadership and interpersonal skills. Advance strategic plans and sales objectives set forth by management. Develop policies to keep organization's budget low including operations, maintenance and labor costs.

  • Operations Management
  • Project Management
  • Budgeting
  • Customer Service
  • Counter-terrorism
  • Inspection of Baggage/Packages
  • Teamwork/Collaboration
  • Key Performance Indicators (KPIs)
  • Staff Management
  • Cost Control
  • Preparing Reports
  • Personnel Management
  • Education
    University of Phoenix Tempe, AZ Expected in 12/2019 Associate of Arts : Business - GPA :

    Class A Commercial Driver License

    Work History
    Bluelinx Corporation - Mechanic Shop Foreman
    Richmond, VA, 03/2020 - Current
    • Organized ongoing maintenance schedules to boost system performance
    • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity
    • Monitored safety compliance to maintain strict standards and protect team members from harm
    • Evaluated final results to determine quality levels and isolate root causes of any identified faults
    • Optimized supply levels to keep stock within ideal parameters for expected needs
    • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members
    • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime
    • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity
    • Created and implemented maintenance program to optimize operational efficiency and reduce downtime
    • Conducted training, licensing and vehicle inspections for new employees
    • Worked frequently with software systems to complete knowledgeable inspections and skilled repairs
    • Managed efficient teams of up to 7 employees
    • Developed and implemented employee incentive programs to promote top performance
    • Created work schedules and set up training for 7 employees working on Heavy duty Truck equipment
    • Implemented improved training programs for maintenance employees
    • Procured pricing information from various vendors to support cost-effective purchasing
    • Reviewed technical documentation to complete equipment maintenance and repair
    • Supervised daily operations, including employee performance, preventive maintenance and safety
    • Monitored priorities and liaised between maintenance team and management, strategically delegating tasks to promote timely completion
    C-6 Disposal Systems - Operations Manager
    City, STATE, 05/2016 - Current
    • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
    • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies
    • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 3-member management team with related direct reports
    • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
    • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
    • Partnered with vendors and suppliers to effectively manage and budget for over $[Amount] in inventory
    • Conducted performance reviews each quarter, offering praise and recommendations for improvement
    • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
    • Implemented policies and standard operating procedures for continuous improvement
    • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans
    • Evaluated upcoming program plans to forecast expected resource needs
    • Forged and cultivated productive relationships with community members and potential partners
    • Maintained constructive client and vendor relationships
    • Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives
    • Ensured compliance with best business practices throughout organization
    • Maximized productivity and management systems by establishing specific goals and managing operations
    • Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals
    • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales
    • Represented company to vendors, municipal customers and other external stakeholders
    • Managed communications during major technology outages, natural disasters, virus outbreaks, frame cloud outages and network device outages
    • Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings
    United States Marine Corps - Military Police Officer Sergeant
    City, STATE, 11/2007 - 01/2015
    • Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence
    • Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection
    • Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments
    • Patrolled Federal Installations to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety
    • Performed rescue functions at accidents, emergencies and disasters, including directing traffic, administering emergency medical aid and carrying people from dangerous areas
    • Developed team communications and information for Operational meetings
    • Resolved conflicts and negotiated mutually beneficial agreements between parties
    • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
    United States Marine Corps - Administrative Chief
    City, STATE, 10/1999 - 10/2003
    • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
    • Oversaw appointment scheduling and itinerary coordination for both clients and personnel
    • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
    • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
    • Assessed personnel performance and implemented incentives and team-building events to boost morale
    • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities
    • Supervised and guided new employees on standard operating procedures and responded quickly to questions, which improved understanding of job responsibilities

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    School Attended

    • University of Phoenix

    Job Titles Held:

    • Mechanic Shop Foreman
    • Operations Manager
    • Military Police Officer Sergeant
    • Administrative Chief


    • Associate of Arts

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