Experienced delivery driver adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Skills
Quality standards adherence
Navigation
Customer service
Safe vehicle operation
Route planning
Territory development
Cultural awareness
Knowledge of state roads and highways
Safe driver training
Product Knowledge
Customer Complaint Resolution
Customer Relations
Trend understanding
Delivery management
Responsible
Schedule Management
Clean driving record
Mobile platforms
Cleaning and sanitation
Multi-passenger vehicles
Conflict resolution
Excellent work ethic
Sanitation and food safety
Order fulfillment
Specialty cuts
Strategic selling
Flexible & Adaptable
Basic math
Relationship-Building
Education
Southern New Hampshire UniversityHooksett, NHExpected in ā āNo Degree:Business Administration - GPA:
Brunswick Job Corps CenterBrunswick, GAExpected in 06/2015 ā āGED: - GPA:
Work History
Giant Eagle - Meat Team Member Southington, OH, 10/2020 - Current
Priced over 50 orders daily by correctly wrapping, weighing and labeling cuts.
Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
Completed inventory counts, reordered stock and removed expired items from supply.
Maintained excellent levels of food safety by frequently checking product dates and temperatures.
Cut meats to customer specifications and answered questions about specialty products.
Restocked products based on available inventories and customer demands.
Fulfilled over 50 daily orders worth up to $100 with 80% accuracy.
Increased sales by offering advice on purchases and promoting additional products.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Educated customers on promotions to enhance sales.
Coborn's - Shopper Big Lake, MN, 03/2020 - Current
Loaded and unloaded orders at customer's homes or locations.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
Worked productively with customers to meet order requirements and service expectations.
Kept vehicle clean and neat to offer professional impression to every customer.
Consulted with customers on food selections and custom order requests.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
Consistently met deadlines and quality goals for accuracy and timeliness.
Maximized efficiency by scanning items quickly and completing as many as 3 orders per hour.
Revel Transit - Rideshare Driver New York, NY, 11/2018 - Current
Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Drove high-capacity vehicles for dedicated engagements such as bachelorette parties, proms and weddings.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Placed safety as top priority for all rides and followed community guidelines for engaging emergency personnel when situations required.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
Checked condition of vehicle's tires, brakes and safety equipment to maintain all systems in working order.
Minimized mechanical issues by adhering to vehicle maintenance schedule.
Answered, scheduled and responded to reservation calls at specific times and locations.
Completed individual and business documentation on-time and with minimal errors.
Stored passenger luggage and personal items with care for safety and security.
Transported high-value clients with professionalism and discretion.
Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
DoorDash - Paper Route Carrier City, STATE, 10/2018 - Current
Communicated customer complaints, requests and feedback to company management for swift resolution.
Completed on-time deliveries by choosing best and most efficient routes.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Monitored weather and traffic conditions to adjust and update routes for maximum efficiency.
Decreased mistakes and delivery upsets by 100% through detailed inventory and delivery tracking.
Reviewed routes and expected delivery time to determine proper order of deliveries and anticipated potential delays.
Operated vehicle safely in highly congested areas with no traffic violations.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Completed rush deliveries on tight timetables to satisfy customer needs.
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