Material Planner/Buyer Resume Example
Moral courage, openness and honesty in all dealings
Self-motivated and able to work under pressure
Good communicator with the ability to form and maintain good relationships internally and externally
Strong analytical, planning and problem solving skills
Project management skills
Excellent attention to detail skills
Previous experience of materials planning ideally in the automotive or manufacturing environment
Understanding of supplier relationships and some experience of working with suppliers
Advance Excel skills
Knowledge and experience of using MRP (Material Requirements Planning) systems
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- Monitor scheduled deliveries from vendors, expedites materials from Vendors when there are delay in delivery. also includes continually working to improve delivery times, cost and quality of materials from vendors. To purchasing to improve performance of vendors and with engineering for quality improvements.
- Monitor inventory levels and coordinate with purchasing to maintain adequate levels of parts and raw materials to manufacture the product.
- Manage inventory , forecasting e, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.
- Manage the development process for targeted New VMI(Vendor managed inventory) accounts.
- Provide back order reports and keep accounts updated on critical back orders, schedule agreements, and assist in creating a parts provisioning list.
- Provide NPI forecast and purchase order
- Review changing demand trends and inventory levels on a weekly basis and identify where additional purchases are required
- Verified prices and computed totals to complete accurate invoices.
- Attended all weekly planning discussion/ TAT and QBR meetings and assisted fellow planning staff to maintain proper workflows.
- Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
- Monitored project progress and presented status to leaders to solve productivity issues.
- Documented production volume, materials consumption and quality issues in Fox Pro to keep management well-informed and support proactive planning.
- Performed routine office tasks, including copying, answering telephones, file management and data entry, to keep operations at optimal levels and better serve internal and external customers.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Documented production volume, materials consumption and quality issues in company's database to keep management well-informed and support proactive planning.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Assisted customers with computer hardware parts questions.
- Problem solving from customers phone, fax, letter and email.
- Answered customer questions and addressed concerns, resulting in 100% reduction in complaint calls.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
- Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved profit margins by streamlining operations and workflow and negotiating new vendor contracts for materials and supplies.
- Improved operations by working with team members and customers to find workable solutions.
- Regularly updated front desk's concierge book to ensure availability of most relevant visitor information.
- Managed transportation arrangements to and from airport, train station and local events for visitors.
- Scheduled deliveries of various items including flowers, gifts, and balloons and made guest reservations for spa services and dining.
- Facilitated research of local venues, restaurants and visitor spots per guest requests.
- Briefed hotel staff and guests on security policies and procedures to promote safety and visitor confidence.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Provided excellent service and attention to VIP customers in face-to-face encounters and through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
Fall Semester 2006 (Business Law)
Spring Semester 2007 (Intro to Business)
Fall Semester 2007 (Personal Finance)
Business English and Communication (2001 Spring)
Fundamentals of Comp Intro Computers (2002 Spring)
Fundamentals of Management(2003 Spring)
Manufacturing Supervisory(2003 Fall)
Service Parts Logistics InterLog Summer Course (2003 Summer)
Ritz Carlton Lake Vegas, Las Vegas, CA
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Resume Overview
School Attended
- Cowley County Community College And Area Vocational-Technical School
- Ohlone College
- Service Parts Logistics Interlog Course
- University of Foreign Language
- University of Rangoon
Job Titles Held:
- Material Planner/Buyer
- Customer Service Representative
- PC Sales/Customer Service Agent
- Guest Relations Supervisor
Degrees
- Some College (No Degree) Business Administration And Management
Some College (No Degree) Business Management
Some College (No Degree) Japanese
Bachelor of Science Civil Engineering
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