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marketing expert client manager resume example with 4+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Skills
  • Employee Retention
  • Document Management
  • Team Recruiting and Onboarding
  • Appointment Scheduling
  • Problem-Solving
  • Operations Management
  • Advertising Campaigns
  • Marketing Strategy Development
  • Data Analytics
  • Client Base Retention
Summary

Results-driven Marketer bringing years of experience in product knowledge, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Proactive leader with strengths in communication and collaboration. Proficient in leveraging personal relationships and business knowledge to promote results.

Education and Training
Expected in 05/2019 High School Diploma | South Effingham High School, Guyton, GA GPA:
Experience
09/2021 to Current Marketing Expert / Client Manager Accel Entertainment, Inc. | Us, IL,
  • Oversees the progress and initiatives in over 20 marketing team's, locally and internationally at a time.
  • Developed and tracked key performance indicators within client services department.
  • Developed long-term rapport with clients to cultivate loyalty.
  • Provided timely and accurate delivery of client communications.
  • Coached, developed and motivated team to achieve revenue goals.
  • Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
  • Tracked progress of product development and updates, keeping records and implementing solutions to interdepartmental production and workflow bottlenecks.
  • Managed client marketing strategies and product promotion campaigns.
03/2020 to 09/2021 Merchandising Specialist /Brand Ambassador Ralph Lauren | City, STATE,
  • Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
  • Promoted positive company image through superior customer service experiences.
  • Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
  • Worked cross-functionally with retail and marketing to drive brand consistency and alignment.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Adhered to company initiatives and achieved established goals.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Reduced process lags by training employees on best practices and protocols.
07/2019 to 03/2020 Store Operations Lead Banana Republic Factory Store | City, STATE,
  • Crafted operations best practices using audits and project management team feedback.
  • Measured and reviewed performance via KPIs and metrics.
  • Presented performance and productivity reports to supervisors.
  • Collaborated with staff to maximize customer satisfaction and streamline procedures.
  • Enforced federal, state, local and company rules for safety and operations.
  • Improved morale and management communication by creating employee recognition and reClaires practices.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
  • Collaborated with our online hiring system to determine organizational needs and position requirements for potential employee candidates.
  • Created interview questionnaires, job descriptions and advertisements, pre-screening protocols and post-interview assessments.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Analyzed competitors' successes and failures, evaluating impact on market.
11/2017 to 07/2019 Brand Ambassador Banana Republic Factory Store | City, STATE,
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Developed trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Adhered to company initiatives and achieved established goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Worked with fellow sales team members to achieve group targets.
  • Built and maintained relationships with peers and upper management to drive team success.

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Resume Overview

School Attended

  • South Effingham High School

Job Titles Held:

  • Marketing Expert / Client Manager
  • Merchandising Specialist /Brand Ambassador
  • Store Operations Lead
  • Brand Ambassador

Degrees

  • High School Diploma

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