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Market Trainer Resume Example

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MARKET TRAINER
Professional Summary
Award-winning customer support professional who has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals. Detail-oriented within Retail sales and Team management, with extensive experience in telecommunications,coaching, building baskets,  and customer service. Troubleshoots highly technical issues with ease and patience. Experienced in all facets of inside sales, outside sales, customer service and educational coaching and sales training. Customer-oriented with superior time management skills.
Skills
  • Hourly shift management
  • Retail merchandising specialist
  • Clear oral/written communication
  • Team building
  • Leadership experience
  • Cash handling and management
  • Goal-oriented
  • Exceptional time management skills
  • Excellent work ethic
  • Accomplished manager
  • Positive and upbeat
  • Analytical problem solver
  • MS Windows proficient
  • Motivational techniques in Coaching
  • Loss prevention accountability
  • Fast learner
Work History
Market Trainer 07/2016 to Current
 Hourglass Cosmetics – Los Angeles, CA
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Reported to the regional account executive regarding all store and product issues.
  • Increased sales volume 84.7% over LY,  in less than 4 months, for this specific line in our retail outlets.
  • Generated repeat business through exceptional customer service.
  • Focusing on sales and building baskets through education of product line.
Sales and Event Trainer 04/2015 to 08/2016
 Tarte Cosmetics – New York, NY
  • Generated repeat business through exceptional customer service.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Assisted in company wide trainings, in multiple retailers for all employees.
  • Event planning in multiple retailers to showcase and educate on the brand, and drive sales productivity once a quarter.
  • Reported to the education specialist and account executive regarding all store, product,  and staff issues.
  • Exceeding sales goals in brand focus days, events, and weekly pop ins to multiple retailers. 
Pro Artist, Beauty Class Facilitator, Beauty Studio Captain 11/2013 to 01/2015
 Sephora – San Francisco, CA
  • Scheduled beauty classes for in store locations throughout St. Louis, using online portals, marketing, and social media.
  • Scheduled appropriate staff levels for weekly classes and led weekly store coaching meetings for employees.
  • Education of products, sales goals, and loss prevention techniques.
  • Cash handling and accountability for cash drawers and deposits.
  • Trained and evaluated employees in sales and marketing through extensive coaching.
  • Cycle counting inventory when it dropped below predetermined levels.
  • Promoted from part time makeup artist to Pro Artist/ Beauty Class Facilitator/ Beauty Studio Captain within 3 months.
General Manager/Server/Bartender/Event Planner 09/2007 to 10/2013
 Wilde, Becketts, Lady Gregory Restaurants – Chicago, IL
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Responsible for coordination of up to 32 servers in restaurant with capacity of 350 in one location. ( 22 servers in restaurant with Capacity of 250 in second location, 28 servers in restaurant with capacity of 312 in third location.)
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Promoted from server/bartender in one location to event planner in 1 year.
  • Opened all locations, first as a server/ bartender moving up the ladder thru management to General Manager.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Key Makeup Artist/ Point Manager of MUA Commercial/Film Teams 01/2003 to 09/2013
 Makeup Artist Union – Chicago, IL
  • Interfaced with the director, designer, and production manager/team for special effects makeup looks and design.
  • Managed and scheduled  a team of twenty makeup artists for various tv, commercial, and film projects throughout Chicago.
  • Oversaw the day-to-day processing of payroll for 15-25 employees, including review of timesheets and 1099's.
  • Built strong rapport with makeup artists, actors and clients before, during and after productions.
  • Accepted coaching, constructive criticism and recognition with humility and composure.
  • Exhibited sound judgment while executing coaching responsibilities and functions.
Education
Bachelor of Arts: Musical Theater/ Dance Therapy 2005 Columbia College Chicago - Chicago, IL
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Resume Overview

Companies Worked For:

  • Hourglass Cosmetics
  • Tarte Cosmetics
  • Sephora
  • Wilde, Becketts, Lady Gregory Restaurants
  • Makeup Artist Union

School Attended

  • Columbia College Chicago

Job Titles Held:

  • Market Trainer
  • Sales and Event Trainer
  • Pro Artist, Beauty Class Facilitator, Beauty Studio Captain
  • General Manager/Server/Bartender/Event Planner
  • Key Makeup Artist/ Point Manager of MUA Commercial/Film Teams

Degrees

  • Bachelor of Arts : Musical Theater/ Dance Therapy 2005

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