Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling grocery products and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with Target and make lasting positive impact on business operations.

Skills
  • Collaboration
  • Work ethic
  • Teambuilding
  • Conflict resolution
  • Planning
  • Communication
  • Organization
Experience
Market Team Member, 09/2020 - 12/2020
Whole Foods Market Pikesville, MD,
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended optimal merchandise based on customer needs and desires.
Brand Representative, 04/2020 - 08/2020
T-Roc Hummelstown, PA,
  • Collaborated with customer service team members to assist with product information and provide outstanding service.
  • Replenished product stock to maintain appropriate levels and meet expected sales demands.
  • Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
  • Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
Pharmacy Technician, 03/2019 - 01/2020
Us Oncology, Inc. Austin, TX,
  • Delivered information on potential problems and reactions to prescribed medications for patients of all health conditions and age ranges.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Used 8-point check system to verify labeled prescriptions.
  • Processed prescription transfer requests from competitors.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Entered orders into system and filled medication orders.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Prepared and submitted claims to insurance companies for payment.
  • Resolved third-party rejection claims.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Filled and processed prescriptions, delivering prompt and efficient patient care.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Ordered medicines daily to comply with demands and needs.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Restocked shelves and prepared expired drugs for return.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Clerk Cashier, 03/2016 - 01/2020
CVS Health City, STATE,
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Monitored sales events, added new merchandise and rang up purchases.
Education and Training
Bachelor of Science: Business, Expected in 08/2019
-
Full Sail University - Winter Park, FL
GPA:
Accomplishments
  • I got " Full Hearts" (rating system CVS uses in percentage form) in the "my Impact" category for reaching the goal number of customers to enroll in CVS' loyalty program. (Received employee of the month.) Also, I received a 100 percent total in the month of August 2018 for being friendly and courteous as well as maintaining a clean environment.
  • I was also given the opportunity in 2019 to become CVS' new program representative for "carepass." This was a wonderful opportunity to where I would greet all customers walking through the door and offer them a carepass pamphlet and tell them more about the program.
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)

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Resume Overview

School Attended

  • Full Sail University

Job Titles Held:

  • Market Team Member
  • Brand Representative
  • Pharmacy Technician
  • Clerk Cashier

Degrees

  • Bachelor of Science

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