Mental health professional driven to help others overcome personal obstacles. Team-oriented with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies. Highly skilled at motivating, communicating and advocating for clients dealing with mental health and emotional disorders.
Summary of Skills
Crisis text line counselor
Care coordination and case management
Exceptional verbal de-escalation skills
Superior communication skills
Outreach programming specialist
Suicide risk assessments
Extensive DSM-V knowledge
Exceptional problem solver
Community resources specialist
Dual diagnosis expertise
Competency in procedure development
Suicide precautions expertise
Delivered compassionate care that exceeded hospital requirements
Successfully provided quality care to 100's of patients in a behavioral health and substance abuse environment
Ensured quality control through admissions, assessment, treatment, and referral for a broad range of patients
Treated patients suffering from sexual trauma, acute mental disorders, suicidal/homicidal ideations & attempts, and drug overdoses
Educated patients in regards to unit policies, medical procedure steps, recovery measures and medication instructions
Consistently praised by physicians for efficient assistance in communication and patient processing handling
02/2016 to Current
Managing MemberPHYSICAL AND EMOTIONAL THERAPY P.E.T. RANCH － Hunter, OK
Train dogs and donkeys as therapy animals for use throughout the community.
Customer service, Professional service as well as a safe place for people in crisis.
Referred clients to outside social service providers to address psychiatric and personal issues.
Pursued ongoing education and training opportunities to further develop professional skills.
Cultivated positive relationships with other mental health professionals, programs and associations.
Built positive rapport with law enforcement officers, court officials and community service agencies.
Referred clients to other mental health resources in the community for further services.
Acted as a role model for clients by exhibiting positive behaviors.
02/2016 to Current
Mental Health TechnicianST. MARY'S REGIONAL MEDICAL CENTER － ENID, OK
Observed and documented patient status and reported patient complaints
Read and recorded temperature, pulse and respiration.
Completed and submitted clinical documentation in accordance with Hospital guidelines.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Recognized and reported abnormalities and/or changes in patients' health/mental status to nursing staff.
Provided patients and families with emotional support.
02/2014 to 02/2017
Owner And OperatorOmni Waters － FALLBROOK, CA
Conducted all contract negotiations.
Addressed customer questions and concerns regarding products, prices and availability. .
Determined the cost and pricing of proposals and bids
Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly
Successfully managed team of 5 English- and Spanish-speaking work crews for residential water feature constructions
02/2013 to 02/2015
Class A Cdl DriverOTR TRUCK DRIVER, SULLIVAN MOVING &STORAGE / UNITED VANLINES － VISTA, CA
Obtained and maintained proper delivery authorization and pickup documentation.
Conducted daily DOT pre-trip inspections according to a set checklist.
Submitted reports on the condition of the truck at the end of each trip.
Delivered customer orders to homes and places of business within established time frames.
Interacted with customers and vendors in a friendly and timely manner.
Recorded expenses and maintained receipts.
02/2012 to 02/2013
Facilities Management TechnicianHubbs Sea World Research Institute － Carlsbad, CA
Maintained and controlled purchase order and inventory systems.
Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
Monitored and adjusted production processes
Oversaw design, procurement and construction from a life support and reliability perspective and provide input for start-up and operation of the life support systems.
02/2009 to 02/2011
Property Preservation ManagerREO Contracting Solutions － Oceanside, CA
Conducted property repossession
Managed all day-to-day activities involving subcontractors, property management and/or real estate agents