Direct vehicle remarketing strategy for Porsche Financial Services off-lease and repossession portfolio as well as Porsche Cars North America company owned vehicles. Institute strategic programs to sell vehicles upstream to Porsche dealers, develop pricing strategies to maintain consistent and optimal values, leverage physical auctions for vehicles not sold upstream, manage inventories, perform analytics and report results. Manage team of 2 direct reports and 4 indirect field staff reports as related to remarketing activity.
Responsible for all aspects of dealership pre-owned business to accomplish sales objectives and support resale values. Oversight of all functions of the Porsche Approved CPO program within the area; including upholding vehicle quality standards, marketing, and administration. Managed 3 physical auction locations within area and promoted upstream sales to 63 Porsche dealers.
Direct remarketing strategy for Toyota Financial Services, Lexus Financial Services, and Toyota Motor Sales vehicles utilizing upstream, midstream, and physical auctions. Managed department of 26 associates including 5 direct reports. Oversight of all aspects of remarketing including channel optimization, pricing strategy, reporting, field operations at 25 physical auction locations, and vendor management.
Maintained responsibilities of Internet Remarketing Manager position in addition to assuming leadership of the field operations team. Responsible for all aspects of on-lane and physical auction sales for entire portfolio.
Responsible for all Internet sales activity including upstream and mid-stream sales. Implemented pricing strategy for all vehicles offered on-line. Monitored on-line presence to ensure Toyota and Lexus brand identity properly represented.
Directed sales team of 7 field based Auction Remarketing Managers operating at 13 physical auction locations throughout country. Traveled extensively to review and audit sales and operations at auction locations.
Directed sales and operations at 3 auction locations as field based manger. Responsible for entire vehicle life-cycle; including check-in, evaluation, reconditioning, pricing, marketing, sales, reporting, and inventory management. Provided leadership to auction personnel assigned to account.
Managed team of 10 associates responsible for lease and retail credit decisions in addition to wholesale floor plan oversight. Area of responsibility included all Toyota and Lexus dealers located in Arizona, New Mexico, and Nevada.
Facilitated collection, customer service, and lease-end servicing activity for an account portfolio covering a 3 state area. Managed team of 12 associates.
Initial position as Assistant Customer Accounts Representative in the collections department led to several lateral and promotional moves throughout all aspects of branch operations; collections, customer service, lease-end servicing, wholesale, and credit.
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