Versatile Server possessing outstanding bartending and waitstaff experience. Superb coordinator of service efforts for settings ranging from fast-paced banquet events to casual dining rooms. Organized preparer of structured service and work plans, balancing needs of patrons and team members.
Skills
Handling Difficult Customers
Hospitality and Guest Service
Teamwork and Professionalism
Multitasking and Prioritization
Responsible Serving
Interpersonal Relationships
Monitoring Alcohol Consumption
Collaboration and Teamwork
Time Management
Staff Training
Warm and Friendly
High Energy and Stamina
Education
Cairo High School, Expected in – –High School Diploma: - GPA:Throughout high school I was involved in various clubs and volunteer activities. I was a member of the jazz, symphony, and marching band of my school, and was awarded a leadership role in all three. I participated in volunteer activities as a member of the Cairo Youth Council, and the Student Key (Kiwanis) club. I was a member of the Future Business Leaders of America. I was recognized multiple times as an outstanding student in various science and art classes. I also maintained a 3, GPA: .5, weighted GPA, and made the honor roll all four years
University of North GeorgiaDahlonega, GAExpected in – –Associate of Science:Biology - GPA:
During my time working at this restaurant I held many responsibilities as a Manager, Bartender, and Server.
This was one of my favorite jobs which made me love serving/bartending and interacting with all of our customers and small-town regulars.
This restaurant was the busiest in Cairo and our busiest days would be Thursday – Saturday.
While working here we moved very fast paced and I learned very quickly that I’m a great multitasker and am great under pressure.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Kept register accurate through correct billing, payment processing and cash management practices.
Explained menu items and suggested appropriate options for food allergy concerns.
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Moved and set up seating, prepared extra silverware and folded napkins prior to arrival of large groups.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items and recorded order information.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic situations while maintaining calm, professional demeanor.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Mr. Chick - Employee City, STATE, 05/2019 - 09/2020
As a former employee at Mr.Chick, I held multiple responsibilities through out the restaurant and could work any position in the restaurant.
I can work at the front of house, interacting one on one with customers and ensuring that they are taken care of, running the cash register, bussing tables, making beverages, cleaning bathrooms, and taking out food.
I can also work at the back of house flouring chicken and seafood, frying all chicken and seafood and other fried sides, preparing food, and stocking.
Completed milkshakes and ice cream desserts for customers.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Accurately operated cash register to process customer payments.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Cooked batches of food according to standard recipes.
Prepared salads, soups and sandwiches for customers.
Lowe’s, Lawn And Garden - Customer Service Associate City, STATE, 03/2018 - 08/2018
As a customer service associate in the Lawn and Garden department at Lowe’s, I was responsible for assisting customers in locating merchandise, taking inventory, answering questions about merchandise, pricing stock, loading heavy materials, operating a fork-lift, and ensuring that my department was always clean and orderly.
I was also able to run a cash register if needed as back up.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Executes excellent sales floor merchandising and selling.
Family Worship Center/ Church - Choir Member City, STATE, 07/2013 - 09/2021
I have been a member of the Family Worship Center Choir for the past 6 years.
Under the direction of our music director, Joshua Moore, we attend and sing at many events in the community, and also do musical productions for Easter and Christmas.
After recording an album with the Christian-Rock band, Kindred Souls, we have been invited to sing and worship with Geron Davis and Kindred Souls at Carnegie Hall in New York in April of 2020.
Georgia Youth Science and Technology Centers I work with Mrs. Tammy Nowell to teach K-8 students about STEM (Science, Technology, Engineering, and Math).
We conduct field trips, STEM Camps, and Stem Nights for students in the region.
Our goal is to get students excited and prepared for the various STEM careers that are likely in their future, and to also better their understanding of STEM.
We are currently working on a project with honey bees, and studying sustainability in Agriculture.
I assist Mrs. Nowell in caring for her hives, and conducting the research necessary for the project.
We hope to get students involved and interested in honey bees and sustainability.
Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterization.
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