Seeking a challenging and rewarding position, which will benefit from my over thirty years experience in the fields of customer training, technical publications and management.
Summary of Proven, senior manager with over 35 years with Northrop Grumman
qualifications including twenty years "formal" supervisory experience Outstanding customer satisfaction record Performed as the principle architect of all Joint STARS customer training at the Melbourne Florida and Robins AFB sites Exceptional "people skills", having performed the functional management role for over twelve years Excellent knowledge of policies and procedures regarding personnel issues Highly experienced in ILS Program Management having acted in that capacity, over the past eight years, on various Joint STARS programs.
responsible for the functional management aspects of customer training and training systems and supply chain management of the Northrop Grumman Integrated Systems Eastern Region.
Plan and direct the operations, development, maintenance and presentation of customer training and global supply support efforts associated with our products.
Responsible for strategic decisions, resources and personnel planning.
responsible for the functional management aspects of customer training and training systems and Technical Data of the Northrop Grumman Aerospace Systems BM&ES Division.
Plan and direct the operations, development, maintenance and presentation of customer training and technical publications efforts associated with our products.
Responsible for strategic decisions, resources and personnel planning and development.
Northrop GrummanJanuary 2003 to January 2007Manager Melbourne, FL
Perform the activities of the Manager responsible for the functional management aspects of both disciplines Plan and direct the operations of the Training and Provisioning Groups to include the development, maintenance and presentation of customer training projects and the development and updating of the E-8C provisioning data.
Responsible for all scheduling and budgeting decisions regarding site Training and Provisioning.
Northrop GrummanJanuary 2000 to January 2003Manager Melbourne, FL
ELT Technical Publications, Training & Provisioning Assumed responsibilities of the Manager of Technical Publications Customer Training and Provisioning late in 2000 Perform the activities of the Manager responsible for the functional management aspects of all three disciplines Plan and direct the operations of the Technical Publications, Training and Provisioning Groups to include the development, testing and evaluation of technical publications, the development, maintenance and presentation of customer training projects and the development and updating of the E-8C provisioning data.
Responsible for all scheduling and budgeting decisions regarding site Technical Data and IETM database authoring, Training and Provisionins.
Northrop GrummanJanuary 1999 to January 2000Manager Melbourne, FL
Technical Publications and Training Assumed responsibilities of both the Manager of Technical Publications and Customer Training early in 1999 Perform the activities of the Manager responsible for all functional aspects of both disciplines Plan and direct the operations of the Technical Publications Group and the Training Group Responsible for all scheduling and budgeting decisions regarding site Technical Data and Training projects.
Northrop GrummanJanuary 1993 to January 1999Manager Melbourne, FL
Project Management-Product Training Assumed responsibilities of Manager of the Mission Planning, Support & Training Group achieving blue/green CPAR/KPAR ratings throughout tenure Perform the activities of the Training Manager responsible for all functional aspects of the discipline Plan and direct the operations of training to include the development, testing and evaluation of customer training programs Performed as the principle architect of all Joint STARS customer training at the Melbourne Florida site Responsible for all scheduling and budgeting decisions regarding site and Robins AFB product training activities.
Grumman Melbourne SystemsJanuary 1989 to January 1993Group Leader, Training Specialists Melbourne, FL
Supervised the Instructional Staff in the development and instruction of corporate and customer personnel.
Grumman Aircraft SystemsJanuary 1983 to January 1989Senior Training Specialist Bethpage, NY
Developed and instructed corporate and customer personnel on the maintenance and operation of company personnel and mentored the less experienced staff members.
Grumman Aircraft SystemsJanuary 1976 to January 1983Training Specialist Bethpage, NY
Under supervision, developed and instructed corporate and customer personnel on the maintenance and operation of company personnel.
Education
Webster University2003Master of Arts (MA): ManagementSt. Louis, MOManagement
Barry University1998Bachelors of Professional Studies (BPS)Miami Shores, FL
