Highly qualified receptionist focused on properly greeting each guest, responding quickly to all inquiries and answering phone calls with a professional and friendly attitude.
Excellent phone etiquette
State Board Issued Esthetic License in California
Safety and sanitation training
Guest relations training
Subtle and effective sales skills
Effective managerial techniques
Manager on dutyAug 2015 - Current Exhale SpaAtlanta, GA
Ensuring a high level of hospitality, service presentation and safety of the facility during all hours of operation. Managing a high volume staff in the booking of appointments, checking in of classes and completion of spa therapies.
Office Manager Jan 2013 - Jun 2016 Independent Studio Services Fayetteville, GA
Handling prop rentals for current film productions in Atlanta. As well as running retail store within the company‐ sales, restocking, inventory, emails, phones and customer service.
Esthetician Aug 2011 - Dec 2012 Cosmetic Concepts Valencia, CA
Providing clients with personalized esthetic services including waxing, facials and make up application. Educating clients on proper skin care and selling product.
Medical Esthetician May 2011 - Aug 2011 DermaPhil Laser & Skin Care CenterBurbank, CA
Preforming facials, chemical peels and laser treatments. Educating and following up with doctor's patients. Retailing product and services to clients.
Front Desk ManagerJul 2010 - May 2011 Esthetics Design Salon & SpaSaugus, CA
Managing phones and schedules for all salon staff. Booking and confirming appointments. Inventory and retail sales. Creating product displays. Folding towels and laundry.
Receptionist Oct 2009 - Feb 2010 Spa D'MariePacific Palisades, CA
Managing the phones and schedule, taking inventory and restocking product. Getting clients settled in facial room. Basic cleaning and laundry.
High School Diploma: 2009 Learning Post High SchoolValencia, CA
Licensed esthetician : 2010 Flair Beauty CollegeValencia, CA