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Manager on Duty Resume Example

Resume Score: 60%

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MANAGER ON DUTY
Objective

Seeking for a Branch Management position with a profitable organization where I can utilize my effective leadership skills and banking experience to motivate a team, improve operations, increase profitability, and enhance growth.

Summary of Skills
  • Customer Service- Over 8 years of customer service experience and problem resolution.

  • Leadership Skills- Very effective in guiding and motivating others.

  • Multitasking- Able to multitask in an efficient and productive way.

  • Sales- Effective sales agent, over 8 years of experience in aggressive sales environment.
  • Banking- Effective in following policies and handling confidential information, over 6 years of banking experience.

  • Build Rapport- Excellent in building rapport and long lasting relationship with customers.

  • MS Word, PowerPoint, Excel, and Access.

  • Bilingual- Fluent Spanish and English, written and conversational.
Relevant Experience

Manager on Duty

Chase Bank- Plantation Fl

01/2013-Ongoing in Branch Development Plan

Opening and Closing of the Branch, Conduct Team Meetings/Sales Meetings, Coach and Development of Bankers, Supervisor overrides for tellers, Staff Scheduling, Account Opening Compliance Review, Daily Execution of Managerial Task, P&L Review, Branch Operations Report Review.

Experience
Manager on DutyJan 2013 to Current
Chase Bank － Plantation, FL
  • In Branch Development Plan.
  • Opening and Closing of the Branch, Conduct Team Meetings/Sales Meetings, Coach and Development of Bankers, Supervisor overrides for tellers, Staff Scheduling, Account Opening Compliance Review, Daily Execution of Managerial Task, P&L Review, Branch Operations Report Review.
Licensed Personal BankerNov 2010 to Current
Jp Morgan Chase Bank － Paterson NJ, Tamarac FL, Plantation FL
  • Strong Selling Skills, Customer Service, Computational Skills, Bilingual (Spanish and English), Problem Resolution skills, Verbal and Written Communication Skills, Multi-task, Building rapport, Setting Meetings, Appointments and follow-ups, Customer Database Management.
Bank TellerJan 2007 to Oct 2010
Chase Bank － Elmwood Park, NJ
  • Cash Handling, Customer Service, Sales, Computational Skills, Languages, Problem Resolution.
Operator and Technical SupportAug 2006 to Jan 2007
Uniteller Financial Services, Inc － Rochelle Park, NJ
  • Sales, Data entry, Advanced Computer Knowledge, Customer Service, Supervision of a small team, Bilingual, Technical Support, Efficient phone etiquette.
Store Sales ManagerAug 2003 to Jun 2006
Isel Fashion － Paterson, NJ
  • Internship, Sales, Customer Service, Management, Staffing.
Education
Bachelors, Business ManagementAugust 2010Ramapo College of NJ － Mahwah, NJ
Investment Licenses, Series 6 & Annuity and Life Insurance2012
NMLS ID: 5982512011
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Resume Overview

Companies Worked For:

  • Chase Bank
  • Jp Morgan Chase Bank
  • Uniteller Financial Services, Inc
  • Isel Fashion

School Attended

  • Ramapo College of NJ

Job Titles Held:

  • Manager on Duty
  • Licensed Personal Banker
  • Bank Teller
  • Operator and Technical Support
  • Store Sales Manager

Degrees

  • Bachelors , Business Management August 2010
    Investment Licenses , Series 6 & Annuity and Life Insurance 2012
    NMLS ID: 598251 2011

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