manager of vendor operations and sales resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Accomplished Sales and Operations Executive, offering 20 plus years of experience developing and maximizing B2B and B2C sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of managing a network of vendors to improve production and productivity by providing solutions, uncovering opportunities and providing direction.
Skills
Operational Standards
Motivational Leadership
Contact Management Systems
Sales and Marketing
Executive Leadership
Client Base Retention
Construction Site Management
Sales Leadership
Staff Training
Solving Customer Concerns
Vendor Negotiations
Consultative Selling Techniques
Business Objective Analysis
Team Recruiting and Onboarding
Operating Procedures and Policies
Plan Sales
Sales Program Coordination
Shrinkage Prevention
Program Monitoring
Cross-Channel Marketing
Sales Records Management
Business Analytics
Sales Statistics Analysis
Work History
Manager of Vendor Operations and Sales , 03/2020 - 03/2023 Massage Envy – Atlanta, GA,
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Compiled and analyzed data
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Implemented systems and procedures to increase sales.
Exceeded sales goals and increased profitability through effective sales strategy and business planning.
Liaised with marketing, and the executive team to develop solutions and accomplish shared objectives.
Managed revenue models, process flows, operations support and customer engagement strategies.
Directed sales support staff in administrative tasks to help sales reps close sales.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Achieved established KPI's for the company, through teamwork and focus on customers.
Sales and Operations Manager , 01/2014 - 01/2018 DIRECTV – City, STATE,
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Managed revenue models, process flows, operations support and customer engagement strategies.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Sr Manager of Legal Response , 08/2011 - 12/2013 Comcast – City, STATE,
Communicated pertinent information to consumers and law enforcement via phone, email, and mail.
Researched statutes, decisions, legal articles, and codes related to compliance.
Assisted attorneys with reviewing and organizing legal responses.
Lead a group of Quality Managers that reviewed, edited and proofread legal responses for proper grammar, spelling and punctuation.
Collaborated with attorneys to develop strategies for unprecedented cases.
Lead a group of Legal Response Managers to produce legal documents such as briefs, pleadings and appeals.
Education
Bachelor's Of Fine Arts: Business Communications, Expected in - Kent State University - , GPA: Status -
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