LiveCareer-Resume

manager of operations and customer relations resume example with 7+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.

Skills
  • Vendor Relations
  • Decision Making
  • Project Management
  • Hiring and Training
  • Problem Resolution
  • Strategic Thinking
  • Contracts Administration
  • Cost Control
  • Team Building
  • Service Billing Arrangements
  • Documentation and Reporting
  • Managing Operations and Efficiency
  • Customer Needs Assessment
Experience
01/2020 to Current Manager of Operations and Customer Relations Pacific Asian Consortum In Employment (Pace) | Los Angeles, CA,
  • Described benefits and technical components of the product manufactured by the company to customers and facilitated smooth purchases.
  • Consulted with customers to resolve service and billing issues.
  • Upheld privacy and security requirements for customer information.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance when setting up new contracts.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Oversaw sales and marketing operations while developing strategic partnerships.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Automated office operations, managed client correspondence and tracked records.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
04/2018 to 12/2019 Teacher Parent Child Incorporated | City, STATE,
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Differentiated instruction according to student skill level.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Worked outside normal hours to be available to answer parent and student questions.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Graded student papers and assignments to track student progression.
  • Utilized behavior management skills to foster environment conducive to student learning.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.
  • Provided positive and welcoming experience when collaborating with adults and children.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Participated in educational workshops to learn new techniques to bolster student participation in class.
  • Observed fellow educators in classroom to learn new teaching techniques.
  • Led students through safety procedures for active shooter and fire drills.
07/2014 to 04/2018 Manager of Operations and Customer Relations DIAMOND SHIELD FORTIFIER | City, STATE,
  • Described benefits and technical components of the product manufactured by the company to customers and facilitated smooth purchases.
  • Consulted with customers to resolve service and billing issues.
  • Upheld privacy and security requirements for customer information.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance when setting up new contracts.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Oversaw sales and marketing operations while developing strategic partnerships.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Automated office operations, managed client correspondence and tracked records.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Education and Training
Expected in 10/2018 to to Child Development Associate | Early Childhood Education Care Courses, Online, GPA:
Expected in 12/2006 to to High School Diploma | Academy of Creative Education, San Antonio, TX, GPA:
Languages
Spanish:
Professional
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Care Courses
  • Academy of Creative Education

Job Titles Held:

  • Manager of Operations and Customer Relations
  • Teacher
  • Manager of Operations and Customer Relations

Degrees

  • Child Development Associate
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: