Manager Of Client Publishing Relation Contr resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Manager with 12+ years in the Entertainment Industry. Proven track record of problem-solving and enhancing customer satisfaction. Dedicated professional with a consistent and organized approach to meeting company goals. Thrives under pressure and excels at adapting to new situations to strengthen the organizational brand.

  • Organized Managerial Style
  • Attention to Detail
  • Professional Communication
  • Analytical and Critical Thinking
  • Team building
  • Proficient in MS Office & Windows (all),
  • CWR Software, MusicMark, SaaS, and Google Workspace
  • Metadata Research
  • Royalty & Data Analysis
  • Client Needs Assessments
  • Client Onboarding
Work History
06/2020 to Current
Manager of Client & Publishing Relation - Contract EMPIRE , , San Francisco, CA
  • Managing administration of over 150+ clients' music catalogs, ensuring complete registrations with global rights organizations, optimizing global royalty collections, and providing comprehensive reporting
  • Work in across functional capacity supporting internal departments
  • Research queries related to royalties, product tracking, works registrations, claims and legal disputes
  • Enhance the process of onboarding and integrating new client, ensuring a smooth and streamlined experience
  • Partnered with business leaders to deliver services that support company objectives and consistent with corporate values
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
08/2019 to 04/2020
Account Executive/ Legal Research Consultant LRL Pinnacle Music Group LLC , , Alpharetta, GA
  • Gather and organize information for research purposes
  • Provide legal research consultation
  • Cold call 50+ candidates daily, canvassed and obtained referrals to develop sales pipeline
  • Applied needs-based analysis to assess current satisfaction and importance of various product features to customers
  • Leveraged CRM to collect, organize and manage sales data and customer information
  • Conducted document review, organization and quality control of data acquisition to draw relevant conclusions and direct research activities
  • Learned and adapted quickly to new technology and software applications
  • Skilled at working independently and collaboratively in team environment
01/2013 to Current
Owner/Music Publishing Specialist MARKETSOURCE/ LEXISNEXIS LEGAL, LexisNexis , , Atlanta, GA
  • Researching and rectifying services-related concerns.
  • Managing administration of over 50 clients' music publishing rights to ensure full registrations across global rights organizations, monitoring and maximizing global royalty collections, and reporting registrations, claims and legal disputes
  • Connecting creators with opportunities to monetize their music.
  • Maintaining detailed records of royalty payments, contracts, and agreements.
  • Overseeing payment process to ensure accurate and timely distribution of royalty payments to rightful recipients.
04/2011 to 01/2013
Small Business Security Rep PORTER FINANCIAL , , Atlanta, GA
  • Provide Small Business and Residential customer with security solutions utilizing customize needs analysis.
  • Responsible for building clientele and generating repeat sales.
  • Design Security System layout for Commercial Properties
  • B2B Sales, Outside sales, cold calling, prospect building
  • Provide customer support to existing clients
  • Provide daily reports and monthly prospect data analysis
Expected in 2023
Bachelor of Music: Music Business, Music Business/Management
Berklee College of Music - Online - Boston, MA,
  • Dean's List 2020 - 2023
Expected in 01/2014
EdX Certificate Program: Music Business & Management
Berklee College of Music - Boston, MA
Expected in 1993
Associate of Arts: Mathematics
Atlanta Metropolitan College - Atlanta, GA
  • Dean's List [Fall 1991 - Spring 1993]

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Resume Overview

School Attended

  • Berklee College of Music - Online
  • Berklee College of Music
  • Atlanta Metropolitan College

Job Titles Held:

  • Manager of Client & Publishing Relation - Contract
  • Account Executive/ Legal Research Consultant
  • Owner/Music Publishing Specialist
  • Small Business Security Rep


  • Bachelor of Music
  • EdX Certificate Program
  • Associate of Arts

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