Manager Of Client Publishing Relation Contr resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - - WWW: -
Professional Summary
Experienced Manager with 12+ years in the Entertainment Industry. Proven track record of problem-solving and enhancing customer satisfaction. Dedicated professional with a consistent and organized approach to meeting company goals. Thrives under pressure and excels at adapting to new situations to strengthen the organizational brand.
Skills
Organized Managerial Style
Attention to Detail
Professional Communication
Analytical and Critical Thinking
Team building
Proficient in MS Office & Windows (all),
CWR Software, MusicMark, SaaS, and Google Workspace
Metadata Research
Royalty & Data Analysis
Client Needs Assessments
Client Onboarding
Work History
06/2020 to Current
Manager of Client & Publishing Relation - ContractEMPIRE – , , San Francisco, CA
Managing administration of over 150+ clients' music catalogs, ensuring complete registrations with global rights organizations, optimizing global royalty collections, and providing comprehensive reporting
Work in across functional capacity supporting internal departments
Research queries related to royalties, product tracking, works registrations, claims and legal disputes
Enhance the process of onboarding and integrating new client, ensuring a smooth and streamlined experience
Partnered with business leaders to deliver services that support company objectives and consistent with corporate values
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
08/2019 to 04/2020
Account Executive/ Legal Research ConsultantLRL Pinnacle Music Group LLC – , , Alpharetta, GA
Gather and organize information for research purposes
Provide legal research consultation
Cold call 50+ candidates daily, canvassed and obtained referrals to develop sales pipeline
Applied needs-based analysis to assess current satisfaction and importance of various product features to customers
Leveraged CRM to collect, organize and manage sales data and customer information
Conducted document review, organization and quality control of data acquisition to draw relevant conclusions and direct research activities
Learned and adapted quickly to new technology and software applications
Skilled at working independently and collaboratively in team environment
Researching and rectifying services-related concerns.
Managing administration of over 50 clients' music publishing rights to ensure full registrations across global rights organizations, monitoring and maximizing global royalty collections, and reporting registrations, claims and legal disputes
Connecting creators with opportunities to monetize their music.
Maintaining detailed records of royalty payments, contracts, and agreements.
Overseeing payment process to ensure accurate and timely distribution of royalty payments to rightful recipients.
04/2011 to 01/2013
Small Business Security RepPORTER FINANCIAL – , , Atlanta, GA
Provide Small Business and Residential customer with security solutions utilizing customize needs analysis.
Responsible for building clientele and generating repeat sales.
Design Security System layout for Commercial Properties
B2B Sales, Outside sales, cold calling, prospect building
Provide customer support to existing clients
Provide daily reports and monthly prospect data analysis
Education
Expected in 2023
Bachelor of Music: Music Business, Music Business/Management Berklee College of Music - Online - Boston, MA, GPA:
Dean's List 2020 - 2023
Expected in 01/2014
EdX Certificate Program: Music Business & Management Berklee College of Music - Boston, MA GPA:
Expected in 1993
Associate of Arts: Mathematics Atlanta Metropolitan College - Atlanta, GA GPA:
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Resume Overview
School Attended
Berklee College of Music - Online
Berklee College of Music
Atlanta Metropolitan College
Job Titles Held:
Manager of Client & Publishing Relation - Contract