Dedicated and Skilled Senior Healthcare business professional with over 15 years of experience seeking to apply my background in all aspects of claims for public (Medicare and Medicaid) and private healthcare programs. Areas of expertise include utilization management, auditing, compliance (HIPAA), Knowledge of Coding DRG CPT-4 ICD-9 ICD-10 HPCPS, claims processing call center operations, and data analysis. Managed and trained staff of union and non-union employees. Liaison between patients, families and physicians insuring quality of customer service. Fluent in English, French and Creole
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