Manager Hr Performance Governance Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

FINANCIAL PLANNING AND ANALYSIS (FP&A) LEADER Strategic and analytical business partner with more than 10+ years of technical and advisory experience leading and managing people in budgeting, financial reporting, planning, analysis, and forecasting processes. Technically sound, discerning, collaborative metrics leader with an acuity for thought leadership cultivating business solutions that to drive workflow and processes efficiencies in the analytics space. Ability in statistical methods to manage financial & operations transaction data as integral content drivers of actionable insights that drive value-creating decisions.

Work History
04/2019 to 03/2021
Manager, HR Performance & Governance Best Buy Concord, NH,
  • Led and mentored team 4 talented analysts & intern(s) in development, forecasting and variance analysis of 7,150 staff plan, $1.4B (US GAAP) in personnel expense, $14M HR department OPEX budget, $3M CAPEX plan.
  • Partnered with HR leadership, Business Area Leaders to define, create, deploy financial and workforce analytics linking causality of employee lifetime value events, personnel cost performance and staffing plan predictability.
  • Built data driven planning models, descriptive and predictive analytical tools that achieved precisions of up 90%.
  • Aligned tactical deliverables to global performance metrics and generated compelling, actionable insights.
  • Managed development of driver-based Alteryx /Power BI planning models that allowed repeatable analyses, visualization of payroll, accounting, digital workflows datasets, and reduced forecasting timelines by 40%.
  • Led process redesigns that reduced by 30% the time to report, efficiently analyze, and present cost & staffing performance to CHRO, Global HR and Operations.
  • Efficiencies gained increased senior teams’ proactive ability to affect key financial metrics which contributed to Personnel cost variances within +/- 1% of annual plan.
  • Drove talent acquisition efficiencies by restructuring reporting processes, creating self-service data tools and visual analytics resulting in 15% work time reduction, 40% drop in bad data creation, 10% drop-in Time to Hire.
05/2011 to 04/2019
Senior Consultant Dartmouth College Hanover, NH,
  • Led financial, strategic, and technology risk initiatives within client organizations on project and interim basis Work with engagement team to identify requirements, design, implement, analytical methods and solutions.
  • Drove adoption of consistent financial support and partner with senior management to provide reports and insights leaders needed to run their business in alignment with guidance established by National Director.
  • Developed and implemented long-term technology investment strategy to streamline analysis pipeline and enable 50% cost savings on flagship analytical service through automation and data modeling.
  • Guided CRM system selection found critical factors for success, determined scope and system design, mapped data processes, designed gap analysis, and created vendor ranking system that drove tool selection.
  • Drove Fixed asset system to inventory reconciliation of $73B in capital assets.
  • Wrote SQL based Geo-tagging script that decreased labor costs 13%, increased inventory availability 35%, and enhanced reporting accuracy.
  • Collaborated client Finance & Operations team to drive creation and gain approval of monthly variance analyses of $335M global internal services budget that establish cost allocations rate for manufacturing divisions.
  • Support executive reporting led by client Finance team and partnered on annual and long-term planning and business-reporting development leveraging expertise of business area leaders and retail store managers.
04/2010 to 04/2011
Senior Capital Analyst Saic (Science Applications Int.) Flexwork, AZ,
  • Developed and owned project job cost models that defined long-term investment portfolio of $100M to $400M cell tower construction projects.
  • Tracked project performance, proactively identifying potential cost overruns.
  • Creating earned value analysis to establish assets revenue recognition value and timing.
  • Communicated timely productivity and performance metrics updates to Marketing, Finance, and Fixed Asset Accounting (GAAP).
  • Tracked and analyzed program health with metrics and Key Performance Indicators (KPIs) as well as benchmarking with closely related industry standards.
12/2006 to 11/2009
Business Manager Integra Telecom City, STATE,
  • Financial Planning & Analysis (FP&A) | Washington Market, Partnered closely with the senior leadership teams in providing strategy, financial analytics, reporting and analyses of $17M capital budget, $68M expense plan, $125M sales plan. Managed variance to +/- 10% of plan.
  • Lead working capital (EBITDA) analysis, process analysis and ratio analysis of metric elements of operating expenses.
  • Led results presentations to GM and Corporate Finance to proactively identify performance risks.
  • Created 135 4G LTE site acquisition costing model comparing TCO, NPV, IRR, and ROI.
  • Capital deployment efficiencies gained decreased site acquisition cost 30% and drove early recognition of $2.3M in project revenue.
  • Managed CFO initiative to improv budget process by better identifying and tracking interconnection and special access vendor cost savings in contracting and equipment spending.
Expected in 2021
Master of Science: Business Analytics
University of New Haven - New Haven, CT,
Expected in 06/2009
Master of Science: Telecommunications Engineering
University of Maryland - College Park - College Park, MD
Expected in 2000
Bachelor of Science: Finance
San Francisco State University - San Francisco, CA,
Expected in 1998
Associate of Arts: Business Administration
Monterey Peninsula College - Monterey, CA
  • Strategic planning
  • Policies and procedures
  • Financial Management
  • Budgeting
  • Key Performance Indicators
  • Budgeting and fiscal management
  • Financial modeling
  • Advanced financial analysis
  • Planning and Forecasting
  • Financial Reporting and Analysis
    Providing thought leadership
  • Executive presence presenting and partnering with senior leadership
  • Change management
  • Journalism
  • Digital Marketing
  • Market Research
  • Digital Content
  • Data Trends
  • Critical Thinking
  • Keen Eye
  • Problem-Solving Skills
  • Statistics
  • Management
  • Content Development
  • Ability To Communicate Effectively
  • Content Marketing
  • Applied Statistics
  • Seo
  • People Management
  • Retail Operations
  • Testing
  • Production Processes
  • Excel
  • Testing
  • Pivot Tables
  • Costing Support
  • Develop Recommendations
  • Analysis And Evaluation
  • Effective Working Relationships
  • Public Administration
  • Analyze Data
  • Writing
  • Policies And Procedures

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Resume Overview

School Attended
  • University of New Haven
  • University of Maryland - College Park
  • San Francisco State University
  • Monterey Peninsula College
Job Titles Held:
  • Manager, HR Performance & Governance
  • Senior Consultant
  • Senior Capital Analyst
  • Business Manager
  • Master of Science
  • Master of Science
  • Bachelor of Science
  • Associate of Arts