Dynamic, highly accomplished Training and Development Manager with extensive experience in software technology and telecommunications. Proven ability to manage multiple new product introductions; to create training and certifications plans, define milestones, dependencies, risk management; and implement the training and certification development cycle. Demonstrated skill in coordinating high visibility and large scope technology training projects with resource budgets $500K~. Proven track record for managing budget, resources, processes, and milestones to bring technical training courses to market on time and driving revenue up to $7 million annually. Experienced in creating synergy with multiple global functional teams through all phases of new product introduction and technical training course development processes. High-energy Manager successful driving business results. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Leader in demonstrating company Core Values.
Leadership, Change Management, Budget & Resource Forecasting, Business Analysis, Business Case Development, Decision Making, Collaborating with Delivery Teams, Instructional Design Development Lab equipment and license planning, Validating Deliverables, Dry Run Facilitation, Metrics Review and Reporting, Vendor Selection & Management
MS Word, Excel, PowerPoint, Outlook, SharePoint, LMS Word,
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