manager resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Motivated CHAPLAIN committed to guiding followers of Christ in worship, evangelism, discipleship, and service. Motivated committed to guiding followers of Christ in worship, evangelism, discipleship, and service. Ambitious student pursuing GUIDANCE AND hands on training eager to contribute developed knowledge Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Hardworking and reliable with strong ability Highly organized, proactive and punctual with team-oriented mentality. student seeking internship to gain hands-on experience. Strong technical proficiency with work history in [Area of expertise][Area of expertise]. In-depth knowledge coupled with abilities.

  • Issue and conflict resolution
  • Contract development and management
  • Brand management
  • Sales Techniques
Manager, 03/2008 to 02/2012
Jbs UsaBeardstown, IL,
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Recruited and hired qualified candidates to fill open positions.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
Customer Service Sales Representative, 06/2006 to 04/2008
Mediacom Communications CorporationClinton, IA,
  • Educated customers on product features and technical details to highlight benefits.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Answered customer questions about products and services and recommended appropriate solutions.
  • Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Introduced customers to new offerings and updated accounts.
  • Educated customers on suitable products and services depending on age, needs and inventories to increase sales by [Number]%.
Collections Specialist, to
Benefitmall Inc.Woodbury, NY,
  • Structured manageable repayment plans with delinquent borrowers of commercial, mixed use, multi-family and home equity loans.
  • Recorded and updated customer personal accounts with accurate contact information.
  • Conveyed current account information and obtained payments by using pre-scripted statements.
  • Marketed delinquent mortgage notes to potential investors and negotiated to receive highest bids.
  • Marketed delinquent mortgage notes to investors, negotiating to achieve highest bids for notes and short sales.
  • Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals.
  • Recorded information about customers' financial status and collections status efforts.
  • Reviewed accounts to determine payment plan compliance.
  • Overcame objections by applying advanced training and persuasion techniques.
  • Received payment and posted to appropriate customer accounts.
  • Processed payments over phone and set up recurring drafts.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
Education and Training
: Business Administration And Management, Expected in
University of Phoenix - Tempe, AZ
Crown College - Saint Bonifacius, MN
Bachelor of Arts: CHAPLAINCY/CHRISTIAN STUDIES, Expected in 02/2020

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Resume Overview

School Attended

  • University of Phoenix
  • Crown College

Job Titles Held:

  • Manager
  • Customer Service Sales Representative
  • Collections Specialist


  • Some College (No Degree)
  • Some College (No Degree)
  • Bachelor of Arts

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