LiveCareer-Resume

manager resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Sales Techniques
  • Staff Development
  • Project Management
  • Staff Training
  • Documentation and Reporting
  • Problem Resolution
  • Verbal and Written Communication
  • Managing Operations and Efficiency
  • Teamwork and Collaboration
  • Complex Problem Solving
  • Training and Development
  • Goal Setting
  • Team Leadership
  • Issue and Conflict Resolution
  • Salesforce Management
  • Time Management
  • Decision Making
  • Interpersonal Relations
  • Strategic Planning
Experience
Manager, 05/2022 to Current
Wendy'sExton, PA,
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored staff performance and addressed issues.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Developed lucrative marketing plans to maximize profits.
Classroom Aide, 05/2022 to Current
AcesNorthford, CT,
  • Offered students personalized educational, behavioral and emotional support.
  • Maintained focused, inclusive and supportive learning environments.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Completed documentation on student behaviors, interventions and results.
  • Prepared visual aids, equipment and classroom displays to foster learning.
  • Kept over 17 students safe in classroom and outside environments.
  • Helped students stow book bags, coats and other items in cubbies and lockers.
  • Carried materials, messages and completed work to other faculty members.
  • Offered general support to instructors, handed out documents and straightened up classrooms.
  • Promoted positive relationships between students by encouraging kindness and respect.
  • Engaged students to share ideas and collaborate together on projects.
  • Helped students complete special assignments.
  • Assisted with smooth and efficient transitions between arrival, room periods, activities, field trips, snacks and departures.
  • Oversaw safety and well-being of students under care during teacher absences.
Sales Associate, 07/2021 to 04/2022
Conn's, Inc.Lake Charles, LA,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Increased purchase amounts by cross-selling with similar products.
  • Answered incoming telephone calls to provide store, products and services information.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
Student Manager, 11/2018 to 02/2022
Penn State UniversityUniversity Park, PA,
  • Set up and maintained practice nets, cones and pads.
  • Tracked and maintained team equipment inventory, collected, submitted and picked up meal orders, laundered players' uniforms and cleaned locker rooms with energy and enthusiasm.
  • Prepared sports team for games by managing team's equipment, packing and loading players' bags and setting up and operating audio and visual equipment for team meetings.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Videotaped, edited and duplicated practice and game footage, created player highlight films, produced or secured opponent films and supplied coaches with video clips after games.
Education and Training
Bachelor of Business Administration: Business Administration, Expected in 05/2026 to University of North Dakota - Grand Forks, ND
GPA:
High School Diploma: , Expected in 05/2022 to Century High School - Bismarck,ND,
GPA:

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Resume Overview

School Attended

  • University of North Dakota
  • Century High School

Job Titles Held:

  • Manager
  • Classroom Aide
  • Sales Associate
  • Student Manager

Degrees

  • Bachelor of Business Administration
  • High School Diploma

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