LiveCareer-Resume

manager resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Top performing, results-driven, self-motivated Management professional, with experience in management, training, customer relations  and quality assurance; recently graduated with a Master in Business Administration looking to combine my educational skills with my extensive management experience to advance my career. Dedicated to motivating others to achieve individual and unified goals, ability to effectively assist and lead a diverse population, adept at relationship building, combined with acquired management skills, career achievements and formal education.
Highlights
  • Operations Management
  • Payroll Administration  
  • Training & Development  
  • Budget Management
  • Inventory Management  
  • Strategic Planning Sales &
  • Marketing   Performance
  • Reviews    
  • Forecasting
Experience
Manager, 08/2017 - Current
Armanino Mckenna Certified Public Accountants & Consultants Saint Louis, MO, Responsible for all kitchen operations. Managed food and produce receiving process with 100% accuracy. Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Performed restaurant walk-through to gauge timeliness and excellent service quality. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Counseled and disciplined staff when
Shift Leader, 01/2015 - 03/2016
Marco's Pizza Rossford, OH, Took ownership and responsibility of running an exceptional shift.   Responsible for scheduling staff and training of new employees.   Helped and guided Team Members ensuring all assigned duties completed and solved customer complaints. Monitored cash levels and make appropriate drawer pulls as directed by Store Manager.      
General Manager, 09/2014 - 09/2015
Brut America New York, NY, Managed full cycle recruiting efforts; screening resumes, scheduling interview appointments, interviewing potential candidates and ultimately making the hiring decision in the selection of restaurant staff.  Re engineered market development strategy, target existing customers, competitors’ customers, utilize research, analysis and promotional strategies to increase sales and profit. Achieve customer retention and loyalty with active engagement, needs assessments, and buyer awareness. Foster employee relations, productivity and stellar performance through open communication and collaboration. Developed positive and cohesive working environment by selecting and mentoring capable, compatible and committed employees who fit the company culture and values. Cognizant of store sales forecasting, cost control, profit growth objectives and fully supported efforts to attain and maintain initiatives to achieve projections
Education
MBA: Business Management-Concentration in Human Resources , Expected in 2016
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Everest University - Orlando, FL
GPA:
Status - Relevant Coursework:
  • Business Policy and Strategy
  • Organizational Behavior
  • Managerial Decision Making
Bachelor of Science: Business Administration, Expected in 2014
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Everest University - Orlando, FL
GPA:
Status -
Relevant Coursework:
  • Financial Management
  • Marketing Management
  • Business Research
Associate of Science: Business, Expected in 2012
-
Everest University - Orlando, FL
GPA:
Status - Relevant Coursework:
  • Organizational Behavior
  • Business Management of Human Resources
Certifications
ServSafe Certified
Issued 1/8/2015-1/8/2020
,
Skills
Operations Management
Training & Development
Inventory Management    
Sales & Marketing
Payroll Administration
Budget Management
Strategic Planning
Performance Reviews
Forecasting
Proficient in  Microsoft Word, Excel, PowerPoint and Outlook

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Resume Overview

School Attended

  • Everest University
  • Everest University
  • Everest University

Job Titles Held:

  • Manager
  • Shift Leader
  • General Manager

Degrees

  • MBA
  • Bachelor of Science
  • Associate of Science

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