Responsible and energetic, offering four years of experience in customer service. Proficient multi-tasker with ability to manage line phone system, records maintenance and high-volume business inquiries. Excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and respect to drive client retention and loyalty. Knowledgeable in customer terminology, products and services to effectively address and respond to public and personnel inquiries.
I enjoy helping others like the elderly and special ed kids, and I also enjoy sports, especially playing softball
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