Highly proactive manager with six years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations.
Skills
Quick problem solver
Proficient in cash management
Superb attention to detail
Trained in performance and wage reviews
Service-oriented
Staff scheduling
Inventory control and record keeping
Work History
Manager07/2015
to Current Trailhead Brewing Company – St. Charles MO
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Led and directed team members on effective methods, operations and procedures.
Oversaw front and back of house personnel to maintain adequate staffing and minimize overtime.
Prepared for and executed new menu implementations.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Manager12/2005
to 07/2015 IHOP – Wentzville,
MO
Carefully interviewed, selected, trained and supervised staff.
Correctly calculated inventory and ordered appropriate supplies.
Maintained a safe working and guest environment to reduce the risk of injury and accidents.
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Store Manager05/2011
to 02/2013 Premier Wireless – St Peters,
MO
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Examined merchandise to verify that it was correctly priced and displayed.
Educated customers about the brand to incite excitement about the company's mission and values.
Education
Bachelor of Arts: Film & PhotographyCurrentAcademy of Art University -
San Francisco,
CA
