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Manager Resume Example

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MANAGER
Career Focus
Accomplished 15-year career within the logistics industry, including an in-depth knowledge of all modes of transportations (air,ocean, truck and rail). An exceptional communication skills, with remarkable problem solving abilities, and a keen ability to connect with customers and service providers.
Summary of Skills
Microsoft Office (Excel, Access, Word, PowerPoint, Visio, Outlook), Rockport, Manugistics, Cognos, MicroStrategy, Ariba, Bearware,
Professional Experience
Mast Global Logistics, IncFebruary 2015 to CurrentManager
Columbus, OH
  • Manage a network of 56 service providers delivering to 4000+ stores in North America (budget$).
  • Drove continuous improvement opportunities in relation to performance, reporting and brand partner needs.
Mast Global Logistics, IncJune 2012 to February 2015Manager
Columbus, OH
  • Responsible for customer relationships with internal store operation teams, to ensure programs and initiatives launching in stores are appropriately supported
  • Managed the Canadian store delivery network, consisting of 10 different offices throughout the network
  • Demonstrated the ability to lead offices to comply with Mast Global process and procedures as well as improved on-time performance approximately 20% during 2014
  • Implemented a new process for alternative store delivery options during our peak season Resulted in a year over year save of approximately $90k for 2014 Supported the U.S.store delivery network, consisting of 50 different offices throughout the network Provided support to the team to ensure continuous improvement with processes, reporting and customer needs Conducted weekly performance review calls with delivery agents to ensure continuous improvement in the areas of on-time delivery performance, delivery scan compliance and POD compliance / timeliness.
Limited Brands Logistics Services, IncFebruary 2006 to June 2012Manager
Columbus, Ohio
  • Developed, implemented and managed an international air freight program out of Hong Kong, HK and Colombo, Sri Lanka which reduced the average transit time from 5 days to 3 days Responsible for air freight network shipping 70 million pounds annually from 65 different origin locations Conducted global air freight bids, 3 times annually Through the air freight bid process realized an annual save of 1-2%.
  • Supported a group of 15 individuals that is responsible for team building activities, i.e.
  • recognition events, activities that coincide with Limitedbrands core values, etc.
  • Oversaw 15 freight forwarder organizations to ensure compliance with service standards, SOP compliance and EDI compliance Implemented freight forwarder action plans to address performance issues and achieved on-time performance of 93% for the entire network Managed a training program for 150 associates to ensure resources were compliant with new processes/programs prior to go live date for SAP implementation Developed and implemented alternative service options resulting in an annual save of $300k.
Limited Brands Logistics Services, IncOctober 2004 to February 2006Inbound Supervisor
Columbus, Ohio
  • Responsible for all load planning activities for all domestic inbound shipments Supervised a staff of three domestic load planners Provided monthly reports to management detailing carrier delivery performance, corporate volume, data transmission timeliness and special projects Responded to internal business unit requests for special transportation needs Maintained and developed domestic vendor relationships Interfaced with information system (Manugistics) enhancements Developed and maintained departmental procedural handbook Compiled ad hoc reporting as needed Created bi-annual performance evaluations for each core carrier.
Limited Brands Logistics Services, IncFebruary 2003 to October 2004International Logistics Analyst
Columbus, Ohio
  • Acted as a liaison between internal business units and external ocean carriers and ocean consolidators for operational decision making Responsible for accessing all ocean freight services in the market and reporting new offerings and potential network improvements Compiled volume and service related data by ocean carrier against established performance metrics Compiled ad hoc reports as necessary Lead all daily communication and decision making on consolidation requests from overseas origin locations Provided monthly reports to management detailing carrier delivery performance, corporate volume and sourcing trends Developed bi-annual performance evaluations for each ocean carrier and ocean consolidator Responded to internal business unit request for information and special transportation needs as well as contingency planning.
Limited Brand Logistics Service, IncOctober 2000 to February 2003Customer Logistics Coordinator
Columbus, Ohio
  • Acted as a liaison between internal business units and the Logistics Operation groups to resolve issues and expedite shipments Generated performance reporting on service providers to identify opportunities for improvement Generated daily freight tracking reports for internal business units Published scorecard reporting back to internal business units for planning and purchase order information accuracy as well as transportation performance Developed training programs to support internal business unit production teams.
Education
The Ohio State UniversityAugust 2000B.S.B.A: Transportation and LogisticsColumbus, OhioTransportation and Logistics
Ohio Dominican UniversityAugust 2000B.S.B.A: MarketingColumbus, OhioMarketing
March 2006Masters of Business Administration
Professional Affiliations
Member of Big Brother Big Sister Association, Member of Kappa Kappa Gamma Alumni Association 1 | Page
Skills
go live, ad, budget, bi, Cognos, continuous improvement, decision making, delivery, EDI, team building, Logistics, Manugistics, market, Access, Excel, Microsoft Office, Outlook, PowerPoint, Word, MicroStrategy, network, peak, processes, reporting, SAP, shipping, SOP, training programs, transmission, transportation, Visio
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Resume Overview

Companies Worked For:

  • Mast Global Logistics, Inc
  • Limited Brands Logistics Services, Inc
  • Limited Brand Logistics Service, Inc

School Attended

  • The Ohio State University
  • Ohio Dominican University

Job Titles Held:

  • Manager
  • Inbound Supervisor
  • International Logistics Analyst
  • Customer Logistics Coordinator

Degrees

  • B.S.B.A : Transportation and Logistics
    B.S.B.A : Marketing
    Masters of Business Administration

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