Highly competent professional with a 20-year background and a wealth of knowledge in distributed sales, administrative, and customer service experience pursuing to obtain and secure a position as an Administrative or Executive Assistant in a global-minded organization that offers possible advancement opportunities.
Achievement oriented professional with experience in corporate and non-profit organizations.
Committed to providing quality administrative support.
Highly organized, with superior problem-solving and analytical abilities.
Excellent communication and project management skills.
Expertise in customer service and building client and clientele relationships.
Great high-performance culture.
Honesty and integrity with honed trouble shooting and leadership skills.
Strong proficiency in Microsoft Office Applications.
Capacity to multitask under pressure.
Can easily adapt to ever-changing situations, is driven to action.
Manager10/2013 － 01/2017Orchard Fine FoodsForest Hills, NY
Compute prices of items or groups of items.
Keep records of out-going orders.
Complete order receipts.
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Server02/2013 － 08/2013IHopRichmond Hill, NY
Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
Speak with patrons to ensure satisfaction with food and service, and respond to complaints.
Total checks, present them to customers, and accept payment for services.
Prepare cash receipts after establishments close, and make bank deposits.
Take food orders and relay orders to kitchens or serving counters so they can be filled.
Customer Service / Waitstaff05/2011 － 12/2012Doherty Enterprises, Inc.Elmont, NY
Supported General manager in execution of daily company operations, ie. Opening.
Multitasking through taking guest orders and providing on-time delivery of meals.
Accounts receivable and record keeping for Doherty Enterprises.
Attentiveness to customer needs, while providing quality service.
Administrative Assistant07/2010 － 01/2011EMT Repair Service, Inc.St. Albans, NY
Supported CEO with requests and daily operational tasks.
Performed data entry, handled incoming calls, ordered work materials.
Liaised with clientele ie. Manhattan and St. Albans VA Hospital, Family Life Academy, Applebee's Inc. to schedule repair work orders.
Accounts payable and accounts receivable with Quickbooks system, handling bank deposits.
Administrative Assistant06/2008 － 07/2009TKM Communications, LLC.Floral Park, NY
Created financial proposals via Excel for company clientele ie: IBM, ADT, New York Board of Education, Harlem Success Charter School, Maimonides etc.
Scheduled appointments for work installation with company clients.
Communicated with TKM project managers; answered incoming business calls, filing company records.
Kept financial account of ordered materials pertaining to subcontractors for CEO.
Administrative Assistant / Foster Home Certification Liaison11/2007 － 05/2008SCO Family Of ServicesGlen Cove, NY
Acted as liaison between Administration of Children Services (ACS) and SCO staff on child welfare issues.
Processed and tracked personal background clearance requests for submission to Office of Children and Family Services (OCFS).
Maintained status of Legal Court proceedings for agency attorneys. i.e.: freeing children for adoption.
Liaison between Administration for Children Services and SCO Family of Services to assure billing and payment of Foster child placement and agency.
Utilized Office of Children and Family Services Connections and Child Care Review Systems.
Institutional Sales Team Assistant10/1999 － 02/2004Needham & Company LLC.New York City, NY
Provided administrative support to trading and sales force.
Coordinated schedules, travel arrangements and processed expense reports of sales team.
Coordination and registration of clients for Annual Growth Conference.
Event coordination for Needham Biotechnology Conferences 2002, 2003, 2004.
Sales Associate12/1997 － 12/1999COACHNew York City, NY
Obtained payment from customers in cash and credit card transactions.
Assisted Store Managers in daily operations: stock inventory and restructure of product.
Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
Review operational records and reports to project sales and determine profitability.
Prepare budgets and approve budget expenditures.
Monitor customer preferences to determine focus of sales efforts.
Determine price schedules and discount rates.
SUNYStony Brook, NY
2010Queens College - Paralegal ProgramFlushing, NY
High School Diploma:Christ The King High SchoolMiddle Village, NY
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Companies Worked For:
Orchard Fine Foods
Doherty Enterprises, Inc.
EMT Repair Service, Inc.
TKM Communications, LLC.
SCO Family Of Services
Needham & Company LLC.
Christ The King High School
Job Titles Held:
Customer Service / Waitstaff
Administrative Assistant / Foster Home Certification Liaison
Institutional Sales Team Assistant
SUNY 2010 Queens College - Paralegal Program High School Diploma : Christ The King High School
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