Reliable Office Assistant with strength in managing multiple projects simultaneously, with exceptional customer service skills. Hard-working, with outstanding telephone, and documentation skills. Detail-oriented and driven with expertise in problem solving and managing general office functions.
Passion for customer satisfaction
Professional phone etiquette
Food service background
Strong work ethic
Excellent multi-tasking ability
to 10/2015 Dairy Queen – Whitesville,
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Effectively managed payroll and timekeeping.
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Carefully interviewed, selected, trained and supervised staff.
Prepared for and executed new menu implementations.
Skillfully interacted with external vendors to obtain the best quality in pricing and product.
Office Assistant, 01/2000
to 01/2008 LIQUI-SOL DREDGING COMPANY – Whitesville,
Answered and managed incoming and outgoing calls while recording accurate messages
Managed office supplies, vendors, organization and upkeep
Opened and properly distributed incoming mail
Greeted numerous visitors and vendors
Processed accounts receivable and accounts payable.
Oversaw payroll for, including review of timesheets for multi companies.
Established a QuickBooks accounting system to reflect accurate financial reports.
Prepared and made bank reports.
High School Diploma: Marsh Fork High School - Montcoal,